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Rettig Co.
Rettig Co.
Participating Frequently
November 16, 2023
Question

Premiere Pro always exports with glitches lately

  • November 16, 2023
  • 22 replies
  • 17947 views

Hello all,

 

Every single time I export a video in Premiere Pro 2024 lately I have had issues with glitches on the export. It's always in different spots for what seems to be no rhyme or reason (different frame rates/different scenes). No matter what I seem to do there is always a spot or multiple that export with glitches. I typically use Media Encoder but I have tried just exporting through Premiere to see if this fixed it. Mac OS is up to date and there were several updates to Premiere Pro 2024/Premiere Pro Beta/Media Encoder that have been updated and still every time I export there seems to be something wrong with the export. I typically use the GPU Acceleration Render but also tried switching to Software Engine only and this doesn't seem to help either. Everything looks and plays correctly on the timeline in Premiere but always messes up on the export. Has anyone run into this issue?

 

Thank you!

 

Grant

    22 replies

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    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    November 16, 2023

    Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
    https://mediaarea.net/en/MediaInfo

    Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate before importing into Premiere Pro:
    https://handbrake.fr/downloads.php
    Here is a tutorial:
    https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

    Shutter Encoder may also be used to convert to Constant Frame Rate:
    https://www.shutterencoder.com/en/

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    November 16, 2023

    Delete the Media Cache and Media Cache files:
    https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

    If that doesn't work, try resetting the preferences:
    https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

    If that doesn't work, try resetting the Workspaces:
    Reset a workspace
    Reset the current workspace to return to its original, saved layout of panels.
    1. Do one of the following:
    • Click the Workspace menu icon and select Reset to Saved Layout.
    • Choose Window > Workspace > Reset to Saved Layout.
    from here:
    https://helpx.adobe.com/premiere-pro/using/workspaces.html

    If that doesn't work, try Preferences > Audio Hardware and set Input to None.

    If that doesn't work, try creating a new project and import the old one into it.

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