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Participant
July 2, 2018
Answered

Premiere Pro - Audio doesn't work

  • July 2, 2018
  • 3 replies
  • 1766 views

I didn't have any problem with audio before, all this internet advices don't work, delete cache etc. First problem I had is I placed my file on the timeline, I had audio track for this file but it was empty for some reason, on the internet some people imported file with no audio track at all, I have a track its just empty, wat I did, i moved and renamed file, it was fine, but later even if I had normal audio track, suddenly it stopped playing, First time - ok, second time playback - ok, and suddenly third time does not work, even if timeline says there is audio track, does not play anything. I tired to turn off it 1000 times, computer/Premiere pro

No it is not audio hardware settings problem.

    This topic has been closed for replies.
    Correct answer marcino91428828

    Yes and No, Yes because I did not solve the problem, No because I recorded it again, it was a filmic pro problem, Priemiere pro doesn't support sth from this app, when I used DJI app everything was fine.

    Really bad premiere pro!

    Thank you anyway guys!

    3 replies

    Kevin J. Monahan Jr.
    Legend
    July 16, 2018

    Still having this issue marcino? Please let us know.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    marcino91428828AuthorCorrect answer
    Participant
    July 16, 2018

    Yes and No, Yes because I did not solve the problem, No because I recorded it again, it was a filmic pro problem, Priemiere pro doesn't support sth from this app, when I used DJI app everything was fine.

    Really bad premiere pro!

    Thank you anyway guys!

    Kevin J. Monahan Jr.
    Legend
    July 16, 2018

    Definitely try a different audio format in FilmicPro. That may solve it.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    AbdalaBrothers
    Participant
    July 2, 2018

    bro, this may sound ridiculous, but its the way to fix it, happend with me too, you just mute the track while playing or click on “solo” and take it off again, for now on the audio will be just fine

    Community Expert
    July 2, 2018

    great ! yeah happened with others as well ...

    Community Expert
    July 2, 2018

    The best practices to this so far besides cleaning media cache from time to time,

    you have to delete the 'Audio Previews' as well

    If cleaning media cache and audio previews do not work, consider troubleshooting

    your hardware, update drivers, or the OS ...

    You can refer to Jim Simon's most common issues and troubleshooting :

    Unofficial Premiere Pro Troubleshooting Guide

    Participant
    July 2, 2018

    How to delete audio previews? I am using Mac

    Community Expert
    July 2, 2018

    Inside premiere go to Sequence - Delete Render Files or File - Project

    Settings where you can see the path where your audio previews are saved