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patrickt14325370
Participant
July 18, 2019
Question

Premiere Pro Beach ball... all the time

  • July 18, 2019
  • 2 replies
  • 1467 views

Hi there.

I have been having this issue for months now and even updates and optimisation never help.

Basically, no matter what the project, even starting a new project, premiere gives me the thinking beach ball every 15 seconds or whenever i click anything.

I mean anything.

I could just click to move a window...beach ball.  Hitting spacebar for playback causes beach ball before playing back.

General playback is fine, but you just cant perform any task without it having to 'think'

I have tried re-install. 

Resetting preferences,

importing old projects into new (helps for a few minutes then....beach ball)

When I open the same project on a PC , no issue whatsoever.

This Mac should be able to handle it, the projects really aren't that complex.

Footage varies in format; h264, mpeg, QuickTime proRes and frame sequences, but it doesn't make a difference which format

I am running an

iMac Pro 2017

3.2 GHz Intel Xeon W

128 GB 2666 MHz DDR4

Radeon Pro Vega 56 8 GB

Any further suggestions would be greatly appreciated...

Thanks

P

    This topic has been closed for replies.

    2 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    July 18, 2019

    Did you try deleting preferences? If that doesn't work, I always check RW status of any folders that Premiere Pro touches. macOS tends to switch them to R on OS updates. Let me know if it works: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    hotpinkDNA
    hotpinkDNA
    Participant
    December 1, 2019

    I'm having the same problem. I've tried the "Reset Pemissions" and "Delete Preferences" but the prblem persists.

     

    Premiere will "Beach Ball" every 10 sec. for about 5 sec. Prettey much regadless of what I'm doing. I could be navigating between files, typing a title, whatever.

     

    Any suggestions would be greatly appreciated.

     

    - Jan

    J
    Jim Curtis
    Inspiring
    July 18, 2019

    Does it happen when you have your Project Settings on Software Rendering?

    Is Pr the only app that gives you the spin balls?

    P
    patrickt14325370Author
    Participant
    July 18, 2019

    Hey Jim. Thanks for getting in touch.

    PR is the only application that I get it with.  AE isn't an issue.

    Software, Hardware, doesn't matter.  Even when it's static, no playback or when I am just navigating the settings menu.  it pauses every 10-15 seconds..

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