Skip to main content
C
Cai_Roberts_1998
Participating Frequently
November 12, 2017
Question

Premiere pro breaks when imported media

  • November 12, 2017
  • 3 replies
  • 3802 views

Hi guys,

When I import media in the the project folder it seems to break the entire program, it bugs out and everything doesn't update when i move things e.g. when I drag the timeline to look at the edit it movie the footage but not the bar.

A 1 second fix is clip the file option and it refreshes everything but once i got to move things again it breaks, Everything works before i import media once imported it breaks, I've tried different files as well.

I've tried installing the old premiere pro as well and i couldn't open the project file due to it being a newer version

    This topic has been closed for replies.

    3 replies

    N
    nicolasm212845
    Inspiring
    March 31, 2024

    I have the exact same problem, I can't work at all.
    Every time I try to import a media the software act weird and its unworkable.

    Try delete cache, create new sequence, updated version of premiere to 24.3, updated card driver, playing with different option in preference. 
    Nothing seem to work, every single time I import something the software break.

      C
      Chris25201613u6it
      Participating Frequently
      June 4, 2024

      is this a new problem for you? this started happening to me like a month ago

      BoricPlace
      BoricPlace
      Participant
      April 30, 2023

      This sounds like the issue that I'm having now several years later. It's very difficult to describe but when adding or removing something from the project bin the program becomes unusable. Undoing the action that broke it, either putting the item back in the bin or taking it out, instantly fixes premiere and it works like normal. Obviously, you can't edit anything like this though and it makes the entire program basically unusable. I've tried a whole bunch of different fixes including using previous versions that didn't have this issue before but the issue carried over so it's likely a PC problem but I have no idea what.

        F
        Future31345220l0ts
        Participant
        September 26, 2023

        What surprisingly worked for me was closing the "Project" window/opening another one over it.

        Screenshot while it was broken:

         

        Screenshot after performing the action (not broken anymore):

         


        Hope this helps!

        Kind regards,

        Dario

        https://w4ke0pp.com/

        C
        Cai_Roberts_1998Author
        Participating Frequently
        November 12, 2017

        I fixed it by creating a new project and Copy and psate the sequence into the new one, it allowed me to import the media and countinue with my work.

        Not sure how this happen and hope it doesnt come back. im Presuming the project got corrupted somehow, lucky now loss of work just some time.

        C
        Cai_Roberts_1998Author
        Participating Frequently
        November 12, 2017

        This didnt work, it broke again.

        E
        excited_Genie16B8
        Legend
        November 12, 2017

        Hi, Sorry for bad explanation kinda frustrated at it.

        When I import media it instantly breaks, it lets me move the timeline bar (cant think of the name sorry, it lets you look through your edit), once I drag it onto the timeline it breaks the UI/Interface and doesn't refresh or let buttons illuminate when hovered over. If i click the file button (on Windows 10) it all refreshes but continues to break again when I continue editing. At this point, you cant work with it.

        *A fix that doesn't last too long is to create a new project and then Copy and Paste the sequence in, this allows me to edit/import for a while but broke again when I created a title and when it transferred to the Project:Bin it broke again. I thought the project might've been corrupted but this wasn't the case.

        Eventually I have to either restart the program which wont always work or delete the footage from the bin and it fixes. I've given it time to load in; waited 20mins for a 2min clip, still broke it.

        Im on the current version of Premiere Pro, its up to date.

        its currently working, but the last time I said that it broke again. Im just making this in case it breaks again or other people have the same problem.

        COMPUTER INFO

        • OS: Windows 10
        • Processor: Intel Core i5 4670K
        • Installed memory: 16GB RAM
        • System type: 64-bit Operating System
        • Motherboard: MSI g87 - z45 gaming
        • Graphics Card: GeForce 1070 8GB

        PROJECT INFO

        • Premiere Version: Premiere Pro CC 2018 (12.0.0.224)
        • Footage: videos offline, Iphone audio footage
        • TRT of timeline: 40 Seconds
        • Current project file size: 65KB

        Good start.  Keep going with the details.  (Use that guide.)

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices