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cnkirby
Participant
April 29, 2025
Answered

Premiere pro captions translate not working on mac

  • April 29, 2025
  • 1 reply
  • 154 views

Hi, I need help. 

I'm working on the new feature "Translate captions" from Premiere Pro with the latest build on Mac, but fail every time.

I'm wondering whether the feature is banned or blocked on the Enterprise version in China. 

 

Thank you.

 

 

 

    Correct answer Kevin J. Monahan Jr.

    Hi @cnkirby,

    Thanks for posting. That certainly could be the case. Can you contact your IT Admin and they can work with our support team to troubleshoot the situation? I hope we can help you.

     

    Thanks,
    Kevin'

     

    1 reply

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community ManagerCorrect answer
    Community Manager
    May 13, 2025

    Hi @cnkirby,

    Thanks for posting. That certainly could be the case. Can you contact your IT Admin and they can work with our support team to troubleshoot the situation? I hope we can help you.

     

    Thanks,
    Kevin'

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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