Premiere Pro CC 12.1 Hardware support is unavailable !! i7-i7700k and gtx1070

Forum|Forum|8 years ago
April 4, 2018
5 replies
6195 views

Hello

I have i7 7700k 32gb ram and GTX 1070 and enable CUDA in premiere. In render encoding settings is only software. WTF ? my specs is to old or what?

This topic has been closed for replies.

Correct answer masku2000

Mercury Playback Engine with GPU Acceleration is separate from Hardware-accelerated H.264 encoding.

Hardware-accelerated H.264 encoding (new feature in Premiere Pro 12.1) requires a CPU that supports Intel Quick Sync.

Moreover, Intel Graphics needs to be enabled on your PC (some manufacturers may choose to disable Intel Graphics).

masku2000Correct answer

Adobe Employee

Mercury Playback Engine with GPU Acceleration is separate from Hardware-accelerated H.264 encoding.

Hardware-accelerated H.264 encoding (new feature in Premiere Pro 12.1) requires a CPU that supports Intel Quick Sync.

Moreover, Intel Graphics needs to be enabled on your PC (some manufacturers may choose to disable Intel Graphics).

T

tomaszt57004329Author

Participating Frequently

ok. it remains to wait to support render h.264 with nvidia GPU hardware encoding

P

PaulGrogan

Known Participant

On my PC (i7-8700 3.2Ghz), which on the list says "Intel Quick Sync Video: Yes",

Hardware encoding is still showing as unavailable

J

johni61310588

Participant

Hi. I have possibly the same problem and I don't think its anything to do with system spec. My hardware acceleration was working fine until last night when all of a sudden all images turned green, ghosting and horizontal bars on screen. If I switch to mercury software option its fine. Graphics card is fine in after effects and other programmes. Could this be some kind of driver problem with premiere pro hardware acceleration?

A

Anonymous

I have the same problem with GTX 970, only software rendering by encoder settings

kulpreet singh

Inspiring

Hi tomaszt57004329,

In render encoding settings is only software.

Are you referring to the Hardware Encoding (HEVC/H.264)?

Which OS are you on and which processor you have?

Thanks,

Kulpreet Singh

T

tomaszt57004329Author

Participating Frequently

ofcourse in HEVC/H264 i have only software rendering. In other format i dont have any encoder settings. I have Windows 10 64bit. My procesor is Intel i7-7700K 4.2ghz

look at screen: http://video.gorzyca.pl/pic1.png