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mrmoo777
Participant
July 16, 2013
Answered

Premiere Pro CC 2013 won't launch (macOS)

  • July 16, 2013
  • 7 replies
  • 103925 views

Hi,

I recenly purchased CC and downloaded all the apps I use. Photoshop and After Effects work fine but when I open premiere, it gives me this error message every time and won't launch. - [/sirreact64/releases/2013.03/shared/adobe/MediaCore/ASL/Foundation/Make/Mac/../../Src/DirectoryRegistry.cpp-283]

I assumed maybe it was because of how I'd delted my old version of premiere, so I decided to wipe my mac and set it up from scratch.

But after doing a complete clean install, I get the same error message.
Please help!
I need premiere asap and I have no idea how to fix it.

Thanks!

      This topic has been closed for replies.
      Correct answer jksonv

      PROBLEM SOLVED!     This article with simple directions from Kevin Monahan (and forwarded by Mike Mitchum) works like a charm for Mac users.

      For Mac users:    Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)

      7 replies

      jemma528
      jemma528
      Participant
      January 4, 2019

      I have the same issue the start screen too premier pro flashes and then this pops up 1 minute afterwards

      johnb75914380
      johnb75914380
      Participant
      October 29, 2017

      happens to me frequently, i just restart my computer and it does the trick

      jona41201225
      jona41201225
      Participant
      October 31, 2016

      Same issue restarting computer works fine, just a pain. Does anyone know of a way to fix, so I don't have to restart every time?

      J
      jksonvCorrect answer
      Participant
      December 14, 2015

      PROBLEM SOLVED!     This article with simple directions from Kevin Monahan (and forwarded by Mike Mitchum) works like a charm for Mac users.

      For Mac users:    Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)

      D
      DavidDibert
      Participant
      November 2, 2015

      Same problem on MacAir.   I uninstalled and reinstalled and it still won't start.

        J
        Jay_Meister
        Participant
        February 3, 2014

        Ok you guys this is my first post anywhere, although I am A+ certified and an audio/video tech. I could not get any of these Adobe CC programs to work even after resetting my ACl's and permissions (through command R>Terminal>resetpassword>reset acl) not disk utility alone. Anyway the trick that worked was setting my monitors to their "Native Resolution" and Voila!! It Works

        MacPro 2x4 2.8Ghz Xeon, 16Gb Ram, 4GB GTX 680 2x6pin GPU  I hope this helps 

        Mark Mapes
        Mark Mapes
        Participating Frequently
        July 16, 2013

        Please see if the advice here helps: http://premierepro.wikia.com/wiki/Error:DirectoryRegistry.cpp-283

        M
        mrmoo777Author
        Participant
        July 16, 2013

        No

        Well I deleted the two pref files with adobe in the file name...but same issue.

        M
        mrmoo777Author
        Participant
        July 17, 2013

        Yeah, I'm on a mac though. But everything is just standard.
        Like I wiped the whole thing. Started it up, downloaded CC and that's it.

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