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Participant
December 2, 2016
Question

Premiere Pro CC 2015 & 2017 crashes when open PP5.5 project and play sequence

  • December 2, 2016
  • 2 replies
  • 518 views

I opened PP 5.5 multicam project in CC2017. When I play the sequence PP crashes. This has something to do with the audio. I can play single clips in source monitor, but playing the edited sequence crashes the program if there is audio on the track.

i7, 32Gb RAM, Nvidia Qaudro 2000D, C: SSD 500 Gb, RME HDSP9652. Latest drivers installed.

Windows 7 crash report:

Kuvaus

Virhesovelluksen polku: C:\Program Files\Adobe\Adobe Premiere Pro CC 2017\Adobe Premiere Pro.exe

Ongelman kuvaus

Ongelmatapahtuman nimi: APPCRASH

Sovelluksen nimi: Adobe Premiere Pro.exe

Sovelluksen versio: 11.0.1.6

Sovelluksen aikaleima: 5822ef8f

Vikamoduulin nimi: dvaaudiodsp.dll

Vikamoduulin versio: 11.0.1.6

Vikamoduulin aikaleima: 5822c169

Poikkeuskoodi: c0000005

Poikkeuksen poikkeama: 0000000000017249

Käyttöjärjestelmän versio: 6.1.7601.2.1.0.256.48

Aluekohtaisten asetusten tunnus: 1035

Lisätietoja 1: b000

Lisätietoja 2: b00056dc4fb6161326cabc3669036080

Lisätietoja 3: 267b

Lisätietoja 4: 267b86fd42ea0381024a1f59f924ca8a

Lisää tietoja ongelmasta

Bucket-tunnus: 366670234

Everything works normally when I start new project or open non-multicam 5.5 project.

Is there a problem with multicam projects' compatibility?

Regards

Ari

This topic has been closed for replies.

2 replies

kulpreet singh
Inspiring
February 16, 2017

Hi Ari,

Can you please confirm if the issue that you were facing has been resolved or not?

If it has been fixed do share the steps you followed to resolve it.

Thanks,

Kulpreet Singh

Vidya Sagar
Participating Frequently
December 7, 2016

Hi Ari Ranta,

It might be an issue with compatibility. Open the file in Premiere Pro CS6, save it & open the file in CC 2017. .

Help article: How to Find and Install Previous Version of Adobe Apps in CC 2015 | Adobe Customer Care Team

Please let us know the status.

Thanks,

Vidya Sagar.