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Participant
June 18, 2023
Answered

premiere pro cc 2015 installing error with code 1

  • June 18, 2023
  • 1 reply
  • 1250 views

Every time I try to install Adobe Premiere pro cc 2015 on my computer I get the following message:

 

"Configuration error

Please uninstall and reinstall the product.

 

If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.

 

Error: 1"

 

Please advise!

 

thank you.

This topic has been closed for replies.
Correct answer Warren Heaton

Have you tried the steps outline here? https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html

 

Premiere Pro 2015 is tricky as it is discontinued.

 

 

 

 

1 reply

Warren Heaton
Community Expert
Warren HeatonCommunity ExpertCorrect answer
Community Expert
June 18, 2023

Have you tried the steps outline here? https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html

 

Premiere Pro 2015 is tricky as it is discontinued.