Premiere Pro CC 2017 Hangs and Freezes Computer When Launched - Windows 8
Hi everyone,
I've been having an issue where Adobe Premiere Pro CC 2017 freezes my PC after the launch screen is started. No launch processes start. It's just the square box (I've seen threads ask this). This also happens in After Effects and Media Encoder as well, but I was still able to use older versions of CC 2015 for Photoshop and Audition before I did a clean install of Windows 8. I'd love to include the error report, but I am not quite sure where to navigate in order to find that.
I tried looking at my graphics driver and it was up-to-date. I also performed a clean install of my Windows 8 operating system on my laptop and re-installed Adobe Creative Cloud, Quicktime, Premiere Pro, After Effects, Media Encoder, and updated my NVIDIA GeForce GTX 765M driver to the latest update. I also deactivated all of my devices and signed back into Creative Cloud.
The applications worked after the fresh install of the programs, but when I restarted my computer, it reverted back to the problem. I've had this issue before and had to do a clean install about a year ago. I know it has something to do with Creative Cloud, Premiere or After Effects. I'm looking for a finite solution to this. Any help would be appreciated!