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Participant
August 17, 2017
Question

Premiere Pro CC (2017) takes 8 minutes open

  • August 17, 2017
  • 1 reply
  • 306 views

We created a package through the Adobe console for Premiere Pro and it is distributed in an Enterprise environment where users don't have Admin rights.

There are complaints that the software isn't opening after the initial splash screen closes after initializing, although after timing it it takes about 8 minutes each time.

The package currently has 'Admin rights' turned off. If you Run as Admin, it launches right away.

Version packaged is 11.0.2 but update 11.1.2 was tested and doesn't affect the outcome (issue not listed in fixes anyways).

Is there a fix for this? I have seen this posted before, but there aren't any satisfactory answers, or someone hijacks the thread with their own problems.

This topic has been closed for replies.

1 reply

Ann Bens
Community Expert
Community Expert
August 17, 2017

The fix is to run Premiere with admin rights. That is how Pr runs the best.

Participant
August 17, 2017

How is that a fix when users don't have admin rights??

Ann Bens
Community Expert
Community Expert
August 17, 2017

The package currently has 'Admin rights' turned off. If you Run as Admin, it launches right away.

I think you answered your own question.