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Charliebrindle
Participant
August 1, 2017
Question

Premiere Pro cc 2017 v11 will not save preferences and looked at current answers

  • August 1, 2017
  • 1 reply
  • 267 views

HELP! I'm on a MAC and I am trying to clear out my media cache and also save the location where I store the media cache but PP won't let me.  The "OK" button is blue and when I hit it

nothing happens.  Only when I hit "Cancel" does something happen.  I have gone to my permissions and they are all good to read and write and I just can't figure this out.  It's driving me crazy and I feel like I want to go back to CS6 .

Anybody out there find any real solutions to this?

Thanks!!!

This topic has been closed for replies.

1 reply

Kevin J. Monahan Jr.
Community Manager
Kevin J. Monahan Jr.Community Manager
Community Manager
August 17, 2017

Hi CharlieBrindle,

I couldn't replicate the issue on my Mac. I was able to move my Media Cache folder location in Preferences. Can you report this issue to the team?

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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