Premiere Pro CC 2018 crashes on start

I'm also experiencing the exact same problem with 12.1.1 on Windows 10 1803.

I've tried to re-install nvidia drivers, clean install everything, dump settings & cache and still it crashes immediately after launching premiere, media encoder and after effects. I'm positive it's somehow GPU related but I'm out of ideas.

I'm on a HP workstation laptop with Nvidia Quadro 2000M.

Any help would be appreciated. Thanks!

It's utterly ridiculous that people are going back to older versions of CC platforms cos the new releases don't work!! It's like buying a new car and then driving your old one. We're all paying our subs on here, come on Adobe, and they don't come cheap so please - sort this sh*t out!!!

Same problem, locked in a 'send crash report' loop. Why does Adobe release these updates when they're not ready to go. I've lost hours of work over this piece of crap!!!

Many of the crash on splash screen are due to stupid Adobe software not able to recognize what windows version it is running in.

FIX: run in compatibility mode.

1. Find "Adobe Premiere Pro.exe" in the install folder.
2. Select that file and right click and select Properties
3. In the file Properties dialogue, select the "Compatibility" tab
4. Check the box "Run this program in compatibility mode for:
5. In my case I tried compatibility mode for Windows 7 even though my workstation IS running Windows 7

Did you follow that? Adobe software states that Premiere Pro 2018 should run on Windows 7 64-bit. But Adobe software is so stupid it cannot even realize it is running on a Windows 7 PC, so I have to tell it to run in "Compatibility mode" for Window 7

Hey man

I do have the same problem Im using windows 10 with  8 GB of GPU and 32 GB of Ram and intel core I9

and I do abve the same problem just today I uninstalled The program twice because the dead line of my project is tomorrow and I I couldn’t do it so  I had to transfer the file to after affect to finish it

please guys find an update

I found a solution on Windows: 

-Uninstall ALL Adobe products from your PC including the CC app

-Go to C:\Program Files and rename the Adobe folder to something like AdobeOLD

-Go to C:\Users\[user]\Documents and rename the Adobe folder in there as well

-Download and reinstall the CC app

-Download/install Premier Pro from the CC app.

These steps worked for me.  It also solved my 2018 encoding problems which turned my project pink/green.  I'm happily back to work.  I hope this works for others as well.

Same issue on mac with the latest update. Forced to downgrade and really disappointed for the time wasted...

Hey all,

Upgraded AE, Premiere Pro and MediaEncoder today (Apr 4, 2018) to latest version and got the above issues. After trying most of the stuff above - nothing helped.

Then i noticed that MediaEncoder behaves same way as AE and PP. It must be the graphic drivers!

I'm on win7, so i upgraded Nvidia drivers and ... no change at all.

Then in nVidias Control panel-> 3d settings for programs -> set the AE, PP and MediaEncoder to use integrated graphics instead of default nVidia graphics.

Now all three run fine.

My specs:

Lenovo ThinkPad p50

16gig Ram

I7

Nvidia Quadro M2000M, 4gig Ram

Windows 7