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fredericl72043665
fredericl72043665
Participant
April 6, 2018
Answered

Premiere Pro CC 2018 files get more and more offline and lose video

  • April 6, 2018
  • 5 replies
  • 642 views

After updating Premiere Pro CC 2018 this morning, I opened my project and a few files were offline.

Files that are clearly still linked to my source on hard drive. When trying to relink them, this appears:

I tried closing my project and reopening it, but to my surprise, even more files were offline...

I tried reimporting the original files without relinking them and only the audio imports, no video.

I worked on this project this morning before updating the software without any problems. These issues started appearing after the latest update.

Anybody knows how to help?

Thank you!

This topic has been closed for replies.

5 replies

avided
avided
Participant
April 16, 2018

Same thing here. Also corrupted in After Effects. Clearly something is wrong with this version.

D
dand9193771
Participant
April 12, 2018

I have the same issue!!!!

Using footage from Canon DSLR and Sony CSC, both have the same issue.

A
Aveq Fotografie en Video
Participating Frequently
April 11, 2018

Same problem here.

Relink: only audio no video.

T
timv79527769
Participant
April 7, 2018

Same problem. Formats that had issues were GoPro, Drone and other DSLR type media. I receive footage from all over the country - the world for that matter - and this is probably the most reckless I've ever seen from Adobe. There was no warning from them letting you know the upgrade would cause this. Personally, I think this is the most unprofessional thing I've pretty much ever seen, and it has so much to do with their subscription and releasing untested versions.

  I was able to downgrade to 12.0 and all is proper. I'm sorry, maybe DSLR and new media is not "professional", but it is extremely widely used in nearly every media and broadcast outlet. Not being able to utilize it or now develop work-arounds is simply going back a few years. Absolutely a stupid, unprofessional and reckless "upgrade". DO NOT UPGRADE until they get their software proper.

E
excited_Genie16B8Correct answer
Legend
April 6, 2018

Maybe this?

Future versions of Premiere Pro will no longer support Quicktime 7 era formats and codecs

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