Premiere Pro CC 2019 Crashes While Opening Particular Project

Forum|Forum|7 years ago
January 12, 2019
3 replies
13465 views

I Have Been Using Pr CC 2019 Ever Since It Got Released And I Faced This Issue For The Very 1st Time, Whenever I Import 1 particular Project (on which currently i am editing ) PR Crasshes immediately. Help. Evert Other Project I Open Works Perfectly But Whenevr I Open 1 Particular Project It Crashes.

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S

Sumeet Kumar Choubey

Community Manager

Hi there,

Sorry to hear that you are facing this issue. Please try to follow these steps and check if it helps.

Open Premiere Pro and create a new project.
Go to Window > Workspaces > Editing
Go to Window > Workspaces > Reset to Saved Layout (this will restore the layout for the Editing workspace)
Go to Window > Workspaces > uncheck Import Workspace from Projects
Go to File > Import and import the project with which you are facing the issue.

You may save this new project file once the import is successful and use it instead of the original project.

Doing this allows us to duplicate the project without using the workspace info saved in the project which may help if the issue is with the corrupt workspace info tagged in the project file.

Hope it helps. Let us know if you have any questions.

Regards,

Sumeet

I

innovative_think1587

Participant

What I did to fix the issue was:

I uninstalled Premiere, then re-installed. Then I followed Sumeet's Instructions (thank you!)

Open Premiere Pro and create a new project.
Go to Window > Workspaces > Editing
Go to Window > Workspaces > Reset to Saved Layout (this will restore the layout for the Editing workspace)
Go to Window > Workspaces > uncheck Import Workspace from Projects
Go to File > Import and import the project with which you are facing the issue.