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Participant
February 17, 2020
Question

Premiere Pro CC 2019 playback stop working after a while

  • February 17, 2020
  • 1 reply
  • 707 views

Hello everybody,

Actually I am working on a big project in Premiere Pro CC 2019, and I'm facing a very annoying bug.
Checking this forum I've seen other users are having the same or similar problem.

 

 

Problem Description:
After a while using Premiere and randomly when editing a project and I click play on Program/Source monitor the play icon become the usual stop button and it stays like that. I can't revert it to play button.
Timeline doesn't play at all, it shows the last video frame. The software is working correctly, I can move the play head, select clips, but Source and Program monitor looks like frozen.

When this problem shows I can't close Premiere as usual. I've to close the program by force.

After i close my program i am getting this dialog from premiere 

 

System info :

Mac os sierra 10.12.6

mac pro(late 2013)

processor  2.7 GHz 12-Core Intel Xeon E5

Memory 64 GB 1866 MHz DDR3

Graphics AMD FirePro D700 6144 MB

premiere version 13.1.5

 

Thanks in advance.

This topic has been closed for replies.

1 reply

Legend
February 18, 2020

what are your source properties (codec, frame rate, pixel dimensions and constant or variable frame rate)?