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Rydogdav
Rydogdav
Participant
May 7, 2020
Question

Premiere Pro CC 2020 v14.1 Freezes Computer When Exporting

  • May 7, 2020
  • 1 reply
  • 201 views

Hey all. I've started to run into a major issue when it comes to exporting my sequences. On exporting an H.264 file at the High bitrate preset, Premiere Pro locks up and freezes my whole computer, causing me to manually restart it. No BSOD, just a frozen screen, with the progress of my export ALWAYS stuck at 20% complete. I've narrowed it down to Premiere Pro eating up all of the RAM of my system, as the last thing my computer reads on Task Manager before it locks up is the memory at 15.9/16 GB. This happens MOST of the time. Every once and a while, I'm able to just get by, with a lot of system stuttering, but it eventually passes by and the overall RAM used drops down from being briefly at 15.9 GB to around 15 GB. As far as I understand Premiere, this shouldn't be happening, as I limit the alloted RAM for Premiere at 8 GB max... Any suggestions? 

 

My (Custom) PC specs (if it helps at all)-

CPU: AMD Ryzen 2700X (not overclocked)

GPU: Nvidia GTX 1050 Ti

16 GB of RAM (2 sticks of 8 GB, if that matters at all) 

System HDD, 1 TB

Everything else HDD, 3 TB

Gaming SDD (not utilized by Premiere Pro), 256 GB

Windows 10, Home Edition

This topic has been closed for replies.

1 reply

S
Shaheen
Participant
July 6, 2020

I have a similar problem... 

I'm using the latest version of Premiere pro as of 7/6/2020. Premiere freezes when I attempt to export a project. This typically happens after I've opened the export window and try to change any settings or send to the render que. I've had some success rendering older projects (older than May 2020). If I'm able to close premire it seems to still be doing something in the background forcing me to turn off my computer (manually). Only solution I've found is to open a project that I've rendered in the past and keep that project open while attempting to render out my new project. It's significantly impacted my productivity.

 

AMD 2990 T-ripper

2 x 2080 TI s

64 Ram

Windows OS

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