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PREMIERE PRO CC 2022 PLAYBACK HORRIBLE

Forum|Forum|4 years ago
October 27, 2021
24 replies
48990 views

I just upgraded to Premiere Pro CC 2022 (i still have 2020 & 2021 still installed) the playback is terrible, it constantly freezes and when i add a gpu accellerated effect (colorista & Lumetri) the timeline turns red. It's already set to cuda. Meanwhile both 2020 & 2021 performs flawlessly. Im using Red Dragon 6k footage. Also this is a clean install of Windows 11 pro. Thanks for any help

PC specs:

OS: WINDOWS 11 PRO

AMD RYZEN 3900X

64GB RAM

GTX 1080 TI

1TB SSD - OS

1 TB SSD - Scratch Drive

4TB SSD - Footage storage

This topic has been closed for replies.

Correct answer Mesut Or

Hi Mesut Or,

Sorry for this problem again. We have improved the speed workflow in the latest beta build.
Please check out the latest beta build version 22.5.0.27(or higher) from the creative cloud and let us know how it goes there.

You can download the latest Premiere Pro Beta build from Creative Cloud --> Beta apps --> Premiere Pro (Beta)
https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

If you still face this issue, please share your media files(& project) here and we will check at our end https://helpx.adobe.com/creative-cloud/help/share.html

I hope it will help.
Thanks,
Mayjain

I just downloaded the latest beta and tested it. Whatever you did seems to work. Thank you for your support. I guess now i can update from version 15.4 to version 22.5 🙂

I just saw that you said 22.5.0.29(or higher) but the version that i downloaded from creative cloud is 22.5.0 build 28 and there is no other update currently. Just for information

R

richardn64120918

Participating Frequently

Has anyone found a solution to Premiere Pro 2022? It's absolutely awful. Worst expereince I have ever had editing. Been using Adobe for the last 7 years but this version is an insult to the subscribers paying a lot of money to use this product.

R Neil Haugen

Legend

One of the things as a user is always to be aware of not assuming "our" experience is universal. Because with the wild array of gear, media, and workflows out there, it ain't.

User performance with both Premiere and Resolve are the most varied I've ever heard of. One system is screaming, and another seemingly similar one is choking. Which is very frustrating. It used to be rather simple really to puzzle out why one setup wasn't performing well. It ain't anymore.

My 3960X 24 core Ryzen/2080Ti desktop is screaming, best performance I've ever had with Premiere. As is my 4-year old Acer laptop. Using BRAW, some Red, Sony, Arri, and a fair amount of GH3 All-I mov files along with some phone media. Pretty heavy color effects used, some retiming. A LOT of audio work done, plus graphics.

Another user posted here like you a while back, with a Ryzen desktop close to mine. Horrible performance. What the ... ?

As I've noted above, some M1 Macs are screaming along, some totally bonked. Again, what the ... ?

The one thing that is consistent seems to be that it is inconsistent across the user base. But I also work daily with Resolve, and the 17 and 18 versions of that are getting similar reports. I think the attempt to be the total solution for all hardware, media, operating systems, workflows, and exports ... is just a problematic ideal.

Neil

Everyone's mileage always varies ...

J

Jennihamilton

Participant

Same issue here. Upgrade rto Premiere Pr2022 and MacOS Montherey and HORRIBLE useles timeline speed. Also too many changes to media encoder and other elements makes this update the WORSE I have seen in PPRO 19 years. Now Trying to edit a HD 8 track multicam project for a client and seeing it is not going to happen. This is not not even 4K!!! I am afraid, after being a die hard PPRO fan this is it.. Davinci Resolve (which offers no stupid monthly fee) is the way to go ... BYE ADOBE

R Neil Haugen

Legend

I'm not familiar with any changes to MediaEncoder ... huh.

Performance on some of the newer M1 Macs seems all over the board. Some are blasting away, other's are getting sludge like you are. Really weird.

But as a Resolve user, there's a ton of issues for many R users also. I think in trying to emulate the Adobe be the thing for all workflows/media/hardware with all audio/color/edit/fx/you-name-it included, they've now got many of the same issues with odd bugs & performance things varying by user.

Neil

Everyone's mileage always varies ...

Viktor sloth

Known Participant

I have an absolutely beast of a machine, and im not able to playback anything from the new Canon R5C.

It flushes the memory in no time and force shut downs premiere. Heck, i even did a clean install of windows to make sure it was not my computer.... im going nuts

R Neil Haugen

Legend

Anyway you could get me a clip to test on my rig ... dropbox or wetransfer or whatever?

Neil

Everyone's mileage always varies ...

D

default8dq1bng7ad6n

Participant

I'M HAVING THE SAME EXACT ISSUE!! RENDERING MOGRT'S ARE SOOOOO SLOW!!!

PC SPECS:

Ryzen 7 3800X 8 cores / 16 Threads

RTX 2060 6 GB.

32 GB's G. Skill Trident Z Neo 3600 Mhz

OS Drive: Samsung Evo 870 Plus 500 GB

Video's Drive: Samsung Evo 980 Pro 1 TB

Scratch Drive: Samsung Evo 870 1 TB

I have a pretty nice system, not the absolute fastest but more than enough to make easy work on 1080p video. But I'm noticing Editing and Rendering MOGRTS's takes forever now!!!

I'm really considering rolling back to an earlier version. Any Ideas???

Thanks,

Nick Rosetti

Tech 215 Studios

B

Baffy19

Legend

The only thing I can recommend is to do a preliminary rendering from the point In to Out on the timeline. Then it will play smoothly, without brakes and stuttering. In addition, you can use this visualization in the final rendering by checking the Use preview box. But, there is one THING, but when you change the parameters of the rendered part of MOGRT on the timeline by making changes, then you will need to render again every time.

M

Morgan24477504cy4p

Participant

HaHa!!! I am very much aware of this issue, after making changes having to re-render. Just an FYI, I'm just making a joke I appreciate your help.

I'm going to upgrade to the newest version of Premiere Pro and see if this helps speed things up. I will be back to post my findings.

Thanks in advance!!!

Nick Rosetti

[personal info deleted by mod]

Y

Yuber5C80

Participant

A week from April and still with issues in Premiere. Seriously, this is a JOKE. Proxies, cleared cache, 1/4 resolution, re-installing, read multiple forums; I've done everything. This is simply unacceptable. Everything was fine in my Mac Mini M1 until the v22 update. Can't revert back because lots of projects have been started on v22. Very, very disappointed with this situation as it has slowed my workflow CONSIDERABLY.

Using a Fuji XT3, shooting in H265, Log, 50-100 mbps.

M

Mesut Or

Inspiring

I can't believe how they still haven't fixed this issue. Every time there is an update, I create a test project and test my own footage and the playback performance is still very bad. When I try to read at x2 x4 speeds, the program freezes and does not respond at all. I'm still using version 15.4.1 for now, I still haven't upgraded. The video codec I use for information is Xavcs 50 fps 50Mb/s 1080p

M

mayjain7130546

Community Manager

Hi @Mesut Or , @Yuber5C80 ,

Sorry for this problem regarding Fuji XT3 media files. We have fixed this in the latest beta builds and this is also on track to be available in normal builds. We will update you soon.

Meanwhile, you can download the latest Premiere Pro Beta build from Creative Cloud --> Beta apps --> Premiere Pro (Beta).
https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

Please let us know how it goes in the beta build.

Thanks,
Mayjain

G

Grogu1138

Participant

Hi all,

I just updated to Premiere 22.2 and unfortunately still have the same issues as the OP. Playback of UHD XAVC-I footage from an FS7 plays back fine until I add a LUT, then it cannot even playback in realtime. Playback of UHD XAVC S-I footage from an a7 IV can mostly playback in realtime, but fast forwarding through the footage drops the framerate down to a slideshow. And the framerate drops to 0 when I try to rewind footage. I have cleared the media cache, set High Quality playback, and set the playback resolution to full as previous posts have advised.

For the record, I can playback all of this footage just fine on my ancient mid-2012 MacBook Pro running Final Cut Pro X, so I guess I'll be editing in there for the meantime.

Here are my computer specs:

Windows 10 Home

Ryzen 3950X

64 GB RAM

Titan X (Pascal) running latest 511.65 Studio Drivers

It's very disappointing that this beast of a PC is being outperformed by a 10 year old laptop. Don't you all have a QA department that's supposed to catch these issues before the software is released? Or, most likely, they did catch the issue, but the marketing department forced the release anyhow...?

K

kippr55719006

Participant

***only thing that worked***

clear cache from Home Screen NOT project. Select delete all cache files from system.

You got your Premiere back babe.

R Neil Haugen

Legend

Yea, you need to clear the cache when no projects are open, then relaunch the app. You can open the app but not open a project, use the menu system to Preferences/Cache, delete all cache, then close/relaunch the app also.

Neil

Everyone's mileage always varies ...

B

Brad5E49

Participant

Does not work. Absolutely ridiculous that a NON BETA product goes on the market with these kinds of problems and STILL doesn't work. CUDA accelleration is turned on. Cleared cache. restarted application. No matter what the playback is set to it plays for 2 or 3 seconds fine then just starts playing 2 or 3 frames per second. So guess what. This happened both BEFORE and AFTER installing a Nvidia graphics card. Happened with built in graphics. Happens with Nvidia card installed with CUDA enabled. utterly useless. It pegs the CPU at 100 percent after 2 or 3 seconds of playback no matter what you do. High resolution doesn't matter. 1/8 doesn't matter. Does the same thing no matter what. Pause and wait 5 seconds and it plays back fine. Then it starts chopping again. Rendering with the Nvidia card is 5 times faster. But no we can't playback video even at 1/8 speed.

Eric Claridades

Inspiring

Beta version in my other machine seems to perform better, having problems with my extensions though. Hey, who deleted my previous post? Paying a premium for an all-app subscription I think qualifies me to at least have my say?

Kevin-Monahan

Community Manager

Sorry, Eric,

Not sure why any post was deleted. That said, I have been moving a lot of unrleated threads out of this post because it has become a catch all post for all performance issues, unfortunately. It's a lot to handle with all those CAPS...:-)

So we can help you better, which formats are you having an issue with? This post is about performance issues with 4:2:2 10-bit footage. Are you using Sony cameras? DJI drones? Let us know more about your source footage and computer setup so we can help.

The issue with Beta working better is entirely possible and newer innovations on performance are constantly being added. The other possibility is that the media cache is clean, whereas, it may need to be cleaned in your current machine - which is done by closing all projects and then deleting all of it from Preferences > Media Cache.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

Eric Claridades

Inspiring

Empty cache, restart, tweak display settings - I don't need to go to the community board for those. But the app has improved since my first post, so now I just have to wait until the extensions are working properly. It could be Motionbro, it could be you, but I'm fine until whenever for that. Btw, my only posts are on this thread - except for a thread about essential graphics that I started some months back. And I never use all caps.

C

Cees22361183f2ba

Participant

Also the audio and video are out of sync after several play backs. Adobe 20 and 21 are fine, 22 is terrible. The programm is several times freezing. Pro: rendering and programm start are faster. But I'm going back to 21.

M

michael adam

Participating Frequently

22 is unusable in its current state. needs a lot of QA and testing. thankful I can revert in my current projects

Kevin-Monahan

Community Manager

Hi Michael,

Sorry. Can you inform us what kind of footage you are editing with? Any info you can give us on your computer system? This post is about 4:2:2 10-bit H.264/HEVC footage and certain computers. Let us know so we can help.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

Kevin-Monahan

Community Manager

Hi,

Sorry about this. The current workaround for the issue affecting certain formats to is set the Playback Quality to Full. You can also enable High Quality Playback in the Program Monitor's Settings (Wrench) menu. I will post this as the solution until the fix is released so that others may be helped. I am aware that the issue is not "fixed" yet. Just trying to assist with a workaround that should help.

If this still doesn't work for you, I can suggest using proxies or transcoding to an mezannine codec, like a ProRes variant—especially if you have a variety of Long GOP (H.264/HEVC/XAVC) footage types in the Timeline. Those editing codecs are not affected by the bug and have always served my own workflows in such situations. I hope the advice helps until the fix is released.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

L

Lyon Ngo

Participant

I thought the new 22.1.1 update would've fixed this, but it got even worse so that I had to revert back to v. 22. Is there any acknowledgement that this issue is still a problem?

The problem codec for me is XAVC-SI from my a7s III.

R Neil Haugen

Legend

What specific issues are you having? In detail.

Neil

Everyone's mileage always varies ...

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