Skip to main content
billyl61001698
Participant
January 4, 2018
Question

Premiere Pro CC crashes when try to Export

  • January 4, 2018
  • 2 replies
  • 273 views

I am having issue to export a short 48 secs video. The application crashes as soon as I press the EXPORT.

Here is a screen grab of the error.

Does anyone have the same issue and know how to fix it?

I tried to turn off the CL and it does nothing.

    This topic has been closed for replies.

    2 replies

    Vidya Sagar
    Participating Frequently
    January 5, 2018

    HI billyl61001698,

    As suggested by John T Smith, we need more info to understand the issue better.

    And just for a test, try the following steps:

    1. Change the export file format & try export.

    2. If the issue persists, change the renderer in File > Project settings > General > Renderer. & test.

    Please let us know the status.

    Thanks,

    Vidya.

    John T Smith
    Community Expert
    Community Expert
    January 4, 2018

    More information needed for someone to help... please click below and provide the requested information

    -Troubleshooting https://forums.adobe.com/thread/2261475

    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840