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javiers42571745
javiers42571745
Participating Frequently
April 21, 2018
Question

Premiere Pro CC crashes when using the Lumetri Scopes

  • April 21, 2018
  • 5 replies
  • 4935 views

Hi

I'm completely upset becuase I can't find the way to make this work. I've tried to reinstall, delete preferences, LUTs, etc.. but nothing.

Every time I change the workspace to Color and Scopes open it crashes. It doesn't crash with the scopes turned off.

Any clue on this??? please!! I need to start a job and I can't!

Thanks!

PS. Lumetri Scopes work perfect on the After Effects 2018.

    This topic has been closed for replies.

    5 replies

    javiers42571745
    javiers42571745Author
    Participating Frequently
    May 21, 2018

    I disabled the GPU acceleration in one of my first tests, using software only to check if this was the problem, but not. Waveform seem to be the issue.

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    July 23, 2018

    javiers,

    Have you tried the recent update (12.1.2)? Let us know if that works for you.

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    javiers42571745
    javiers42571745Author
    Participating Frequently
    May 21, 2018

    Yes, the problem is not the workspace itself.. it's something with the scopes, so wherever I set the scopes, it will crash

    R Neil Haugen
    R Neil Haugen
    Legend
    May 21, 2018

    Are you using GPU acceleration, doing CUDA, Metal, or OpenCL? Or software only?

    And is it just the Waveform scope, or any of the scopes?

    Neil

    Everyone's mileage always varies ...
    javiers42571745
    javiers42571745Author
    Participating Frequently
    May 21, 2018

    I'm back on the same annoying issue.. Crashing every time I try to use the waveform.. Anyone out there has some advice!?

    R Neil Haugen
    R Neil Haugen
    Legend
    May 21, 2018

    Have you tried modifying say the All Panels workspace into a similar one to the Color workspace, and working in that?

    Neil

    Everyone's mileage always varies ...
    javiers42571745
    javiers42571745Author
    Participating Frequently
    May 15, 2018

    Hi! It worked!! I hope I knew this a feww weeks before, but it worked! Thanks!

    Rameez_Khan
    Rameez_Khan
    Legend
    May 14, 2018

    Hi all,

    Please check this troubleshooting guide for workspace-related crashes/issues:

    FAQ: I see a blank Premiere Pro workspace. How do I fix it?

    Thanks,

    Rameez

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