Premiere Pro CC Crashing At The Splash Screen - OSX Mavericks

Forum|Forum|12 years ago
October 23, 2013
12 replies
40046 views

Hello,

I'm having difficulty using Premiere Pro CC as it won't allow me to get past the splash screen. I've just updated to OSX Mavericks and apparently Premiere is compatible with Mavericks. However it appears to be crashing at every instance that I load it up, it flashes the splash screen and it crashes, giving me an error report.

I am a new member to these forums, so I apologise if I am asking in the wrong area.

I have the crash report here from Apple.

Message was edited by: Kevin Monahan. Crash log in attached doc. Please don't copy/paste crash logs in forum posts, attach them as separate documents. Thank you.

Crash_Log_CC-txt.zip

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Correct answer jason wingrove

Ok despite almost daily updates from CC having no luck i seem to have SOLVED my crash on startup issue for now

For me at least the fix is to change the system region to ‘United States Computer’ And Pref Language to ‘English'

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L

LukeMaitland

Participating Frequently

I have the same problem. Running 2009 imac i7. Tried reinstalling but no joy.

S

SWDoctorAuthor

Participating Frequently

Mid 2010 27" iMac i5.
Isn't there a way we can bump this so someone from Adobe can see it? I have client projects that I need to edit and I am unable to do so because the software won't load.