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Z
ZXP file
Participant
January 16, 2019
Question

Premiere Pro CC doesn't work, won't start

  • January 16, 2019
  • 1 reply
  • 305 views

Good night, I had bout the Premier, but it's habeen 4 hour and it hasn't start it

    This topic has been closed for replies.

    1 reply

    Ned Murphy
    Ned Murphy
    Legend
    January 16, 2019

    Forum Success Guide: https://forums.adobe.com/docs/DOC-5601

    Adobe Creative Cloud system requirements

    Download/install the desktop application, sign in, install the subscription application(s).

    https://helpx.adobe.com/creative-cloud/help/download-install-app.html

    Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

    Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

    Creative Cloud support (all Creative Cloud customer service issues)

    https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    January 25, 2019

    Moving this discussion to the Premiere Pro CC forum.

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