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jfmakeup
Participant
December 6, 2017
Question

Premiere Pro CC Freezing

  • December 6, 2017
  • 2 replies
  • 116 views

Need some help!  I have dragged in the videos I want to edit on the timeline and it keeps freezing. I hear the voice but can not see the video movement

Please help someone as it has been very difficutl for me to get any videos done

Im on a PC

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    2 replies

    Legend
    December 6, 2017

    We'll need some details.  Use the guide below.

    How To Ask For Help

    John T Smith
    Community Expert
    Community Expert
    December 6, 2017

    More information needed for someone to help... please click below and provide the requested information

    -Troubleshooting https://forums.adobe.com/thread/2261475

    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

    -WITH Exactly which version of Premiere Pro

    -WITH exactly what are the codec details of what you are editing?

    -WITH what effects are you using with the video?

    Exactly what is INSIDE the video you are editing?

    Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing - For Windows Internet Explorer press the PRINT SCREEN button on your keyboard, and then do CTRL-V to paste the screen print from the clipboard into a forum message

    Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

    - when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view