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Known Participant
March 18, 2014
Answered

Premiere Pro CC taking FOREVER to export

  • March 18, 2014
  • 23 replies
  • 202623 views

I'm on a mac (2013 imac and macbook pro, 24GB/16GB ram, etc) and Premiere Pro used to export just fine (~10 minutes for 3 minute 1080p video to h.264, everything pre-rendered) and now on both of my machines it seems like PP isn't able to use the rendered files EVEN when I select "use previews" because it takes 30-40 minutes to export now. As an aside, I have to render essentially every second of my timeline due to the nature of the footage & effects I'm using - my footage is image sequences of jpgs that are a weird size, the timeline is 1920x1080 though. Media Encoder isn't any faster, either. It doesn't matter whether I use software or CUDA accelerated export, either. They are all slow.

I'm getting no direct indication that there's an error - just that PP takes far too long to export. Unacceptably long. Rendering times are fine, so there's not a problem with my system there.

Thanks,

Henry

This topic has been closed for replies.
Correct answer Kevin J. Monahan Jr.

Hi,

This FAQ may assist those that need help exporting faster: FAQ: How do I speed up rendering, exporting, or encoding?

Thanks,
Kevin

23 replies

CoderCoco
Participant
December 21, 2015

I am having this problem as well. Everything worked fine until I updated to the recent version of Premiere Pro CC.

As an interesting note, when I first start the export, it renders the audio files almost instantly. But then sits idol while waiting to start the process of rendering the video, using only about 10-15% of the CPU while doing so. Then when it finally decides to start the video render, it jumps the CPU usage up to 85-90% like I would expect.

Something seems to be a bit wrong with this latest update in my opinion.

KimReis
Participant
December 24, 2015

I am having the exact same issue.  A 10 minute video with no effects is 5 gig and it takes 4 hours to render.  My Mac is less than a year old and Adobe Premiere Pro was working GREAT until their recent update.  Does anyone know if there's a place to report this to Adobe besides here?

RippleRoadProductions
Participating Frequently
December 24, 2015

Sadly the best way to get responses from Adobe is through twitter.   I tweeted at them and had a response within an hour, saying they were going to forward the info to IT marked URGENT.  Problem is, they did an update a few days after, everything seemed to be fine, and then a week later it all came crashing down again.  Calling IT was zero help for me, they did what IT always does: bombarded me with a million useless questions that did nothing to actually help, ignoring the fact that I was well versed in the issue already.

RippleRoadProductions
Participating Frequently
December 14, 2015

Two 11 hour exports of what should have been a very simple 7 minute video with minimal effects and it's clear that CC 2015, despite the newest update fixing the crash problem, is still having huge problems.  This was not fun to try to explain to my client why I couldn't send her her finished proof until 1am, even though I started the export at 2pm the day before. 

Seems to be directly related to the adjustment layers I have, one with a slight increase in temperature, one with a fast blur, and one with a light exposure increase. 

Any way I can get these effects in without causing crazy export times?

Participating Frequently
December 15, 2015

We also had this problem. Last week Adobe chat helpt us for several days very much with Adobe screen support. They really tried everything, find no problems and could not decrease the export time. Today I rembered that Microsoft had a huge security update on 9 dec. 2015.

We removed this today and it seems that the problem has been solved. The project about 1.30 min. (different cam sources, some grafic after effects, in premiere Lemutrie color and shadow&highlights) has been export in media encoder in 20 min instead of 3.5 hours before removing the update from Microsoft on the 9 december 2015. I found out that when I copy a folder to a other driver that windows lost the driver where the folder was on. I found out that the same problem exist on a other pc. Microsoft issue???

Microsoft and Adobe had in the same week the last updates. So it feels that when Adobe cc, pp, ae and media encoder does not work well that we think that the problem is in the last update of Adobe. I believe it's the combination of the last Microsoft update and the last adobe cc update.

Give it a try and remove the Microsoft update from 9 dec. 2015 and let me know your experience.

RippleRoadProductions
Participating Frequently
December 15, 2015

Thanks for the response!  I am on a mac, not a PC ... likely it is also related to the new OS X update though...maybe if I try rolling it back to a previous version it will fix. 

Participating Frequently
November 23, 2015

Adobe so-called experts:

      I'm appalled that a statement working on a solution or a problem does exists with Adobe Media Encoder in generating key final sequences takes hours to days to complete.  I have a Mac Pro 3.7GHz Quad-Core Intel Xeon E5 with 16GB 1866 MHz DDR3 ECC using AMD FirePro D300 2048 MB with ample external terabytes of hard drives.  For myself like others, I too have seen hours to half a day to generate a sequence.  I'm using an array of Motion Array Adobe Effects templates and replacing with key images no sound and have done this for 1/2 a year and I'm getting upset.  Why hasn't someone from Adobe responded to other similar requests?  Really fix the problem!  

Very concerned customer of Adobe!

Participating Frequently
November 23, 2015

Snapshot of elapse time thus far for a sequence of 24images where each image is about 2-3MB.

Known Participant
December 1, 2015

I'd better weigh in, too. Exports that used to take minutes are now taking hours. At first, I thought it was a problem with Media Encoder but it seems to be in the latest version of Premiere. I'm on the latest version, CC v 9.1 (11/30/2015). A very simple sequence about 20 minutes long was going to take about six hours to render to H.264. Nothing fancy going on and the sort of export that would take just over 30 minutes in earlier versions. I did have some Lumetri color effects applied, so I tried a test export sequence one minute long, no effects or anything else, and it took over six minutes to render. This is true whether exporting from Premiere, or going through Media Encoder.

When the render starts, all eight cores of my machine peg at 100%, which is not what used to happen, while the CPU hovers around 25-30%. The machine is Intel i7 , 3.40GHz with 32 GB RAM, running Windows 7 on a 64-bit OS. Normally, that's plenty of power resulting in speedy renders.

I'm guessing that Adobe changed something with multi-threading, or something else in the architecture because slamming all eight cores is very strange.

I'm going to try to roll back to 2014 so I can get some work done and hope that Adobe gets this embarrassing behavior fixed soon.

Charlie

chimney_safety_institute
Participant
November 13, 2015

still nothing on this...? I thought my macbook pro was jacked due because it was taking forever to export a 5 minute video (and I even ran out of app memory twice..)

Participating Frequently
September 4, 2015

Has anyone heard from Adobe what they may be doing about this problem?

I may have to go back to 2014 to get work done in a timely manner.

skate4free
Participant
October 25, 2015

Unbelievable... adobe..

IAmRickSee
Participant
August 11, 2015

Hey,

Not trying to be useless in this conversation, but this started happening to me after the 2015 update, which I was initially excited about, and Adobe needs to fix this. I've been rendering a 25 minute video for the last 3 hours with CC, and as of right now, it says it has 3 and half hours left, and I needed this video done by 8:30 tonight which isn't going to happen now. CS6 NEVER gave me this problem, and I know all my settings are no different than they were before. H.264 should NOT take this long with videos that are already converted and easy to edit.

Participant
August 13, 2015

Yes, same here.

After I updated to CC2015, the rendering times are horror. The project I'm working on right now was started in CC 2014, and for the same sequences with the same settings and everything, CC2015 takes at least 3 times more the CC2014 to render. I tried rendering directly from premiere, as well as from MediaEncoder, but it's the same issue. Also, as a lot of other people already mentioned in other threads about this problem, since updating to CC2015, my CPU is not fully used for rendering (doesn't matter if I select CUDa rendering or software). Only about 40% of the CPU is used on average (hence the horrible slow rendering).

Participant
July 20, 2015

Same problem - Adobe staff PLEASE HELP!

Participating Frequently
August 5, 2015

Before I upgraded to CC 2015 I had fast exports but now it is SLOW SLOW SLOW.

I have done three projects, all between one and two hours.

I have output to H.264, MPEG DVD, MPEG BluRay all have taken hours and hours.

One the last one that was 1 hour long I did not use previews.

Yesterday I did a complete render of the timeline and that took something like 9 hours to do a one hour video.

Today I set up three outputs, H.264 for Vimeo, MPEG DVD and MEPG Bluray. I set it to use the previews and so far just the the first one is rendering and it had been working for over 7 hours and it still has over 10 hours remaining.

This is crazy for a one hour video.

I used Lumetri color workspace on the videos.

Participant
August 6, 2015

having the same issues, it took almost 4 hours to render a 18 min 1080 60fps video

2015 MBP 3.7Ghz i7, AMD Radeon R9 M370X, 16gb ram

Participant
July 8, 2015

Same problems here. The software is completely unusable. This has been going on for a while now and Adobe is doing nothing.

Extremely frustrating as the software seems to work fluently until its time to actually make the video.

Participant
June 10, 2015

I think it is Media Encoder 2014.2

10 second clip takes 2 hours. I am probably canceling my account and use something else. This software is unusable now.

Participant
June 7, 2015

this thread is so frustrating... because there are so many threads like it.  And Adobe people are not giving answers.  The real answer is DO NOT EDIT IN PREMIERE CC 2014!!!!

If you have Premiere 5.5... continue to use that.  If you do not have Premiere 5.5 then I suggest you purchase Final Cut Pro or any of the other solutions on the market.  Very dissatisfied with this software.