Participant

Answered

Premiere Pro CC "Unable to Produce Frame"

Forum|Forum|9 years ago
June 24, 2016
37 replies
240816 views

Hey all, looking for some help for a time sensitive project.

I am trying to export a video project and every time I try and export it, Media Encoder fails and gives me the following information:

"Export Error

Error compiling movie.

Accelerated Renderer Error

Unable to produce frame."

I am dealing with about 22 minutes of footage, almost all of which is 4K within a 1080 project file, with the 4K scaled to different project files. Attempting to export to H.264. Working off of a external hardrive running USB 3.0. Beyond that, I'm not sure what information what may be relevant, so forgive me if I'm leaving out any important details.

Thanks in advance for any advice!

Correct answer Michał Naplocha

i've updated my graphic card drivers (Studio Driver for NVIDIA, not the Game Ready one) and it seems like the problem has been solved

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Mignot

Participant

I was trying so many things finally i got a simple solution .its just becouse of your video is too long. So that you can solve the problem by making short your video or split it like first export the half one then continue the second.

M

markuskk

Participant

I started to work with an old project after a long brake and while there was no rendering issues with the project before (on a different hardware) I now got the "Unable to produce frame / Error code: -1609629695" problem with every rendering attempt with the newest software version. I moved the Lumetri settings to an Adjustment layer as suggested for one of the solutions without avail. However, the problem solved for me after I moved all my project files from an external hard drive to a fast internal NVME drive. Of course it might not be the (only) solution for all "Unable to produce frame" issues but probably something you should check out if struggling with it.

E

empireurn

Known Participant

Hi, i am trying this now but even with an i9 processor and 32gn ram, rendering (of a 40 min file) has started ,,, but looks like will take hours - or will crash ... When I try, I get to 7 minutes before I get the message box

kpwilkman

Participant

Had this error today while working on a compilation, involving 5 different projects that had been done by two different editors in three different edit setups.

The weird thing was that the error was pointing to a completely empty timecode and was repeatable on all render settings. Good thing is that it was easily fixable through erasing all pre-renders/video previews.

T

trylobit

Known Participant

I'm having the same problem.

I'm already rendering to DNxHR, not straight to H.264.

It happens on both of my computers, one has GTX 960M with 4GB of VRAM, the other has GTX 1070 with 8GB of VRAM.

Both machines have problems with long (30min+) videos, when I render them piece by piece (sometimes in parts of 3 minutes, sometimes in parts as litttle as 15 seconds) the export works. I have not changed my workflow or effects I'm using through last 3 versions of Premiere and I haven't had this kind of problem before. Footage I'm using is sometimes 4K, but I'd think 4GB and 8GB would be enough. The fact that same type of sequences (2-3 effects a clip + adjustment layer with Lumetri) worked fine on those machines before and they don't now points to a problem with software using the hardware. What can be done to get the Premiere to work fine as it did before?

gavner25

Participating Frequently

Hi guys,

I actually have a solution for this for now (PC only). See link to my other post in a similar thread. Let me know how you get on. Click the link

Re: GPU Render Error | Nvidia GTX 1080 | Premiere Pro CC (2017)

PacificLoon

Known Participant

BTW my GTX 960 is not having the issue any more. I Didn't change anything. It just started working. I originally would get this error with R3D footage but not anymore.

A

attentionengine

Participating Frequently

Also getting this as of the last update on a gtx 680 - 10.10.5

Kevin-Monahan

Community Manager

Hey there attentionengine,

I see you're having trouble with the Unable to Produce Frame warning. Sorry about that. Can you try the following troubleshooting steps?

a clean reinstall of your GPU drivers
export to a high speed external drive or array
removing GPU accelerated effects
a test with a shorter sequence
a test by rendering preview files to a mezzanine codec
- then an export to that codec using preview files
- creates a video master
- create a H.264 from this master file
a test by removing GPU accelerated effects
enable software only for Mercury Playback GPU acceleration

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

freshfrom613

Inspiring

This same problem happened to me at the END of my render, where it is a BLACK SCREEN and there is NO IMAGE TO RENDER. It is just the last FOUR seconds of audio that it COULD NOT RENDER. This is quite upsetting.

PacificLoon

Known Participant

I have same issue with my gtx 960 on pp2017. Posting just to follow thread.

tomh7360223

Participant

Just thought i'd add to this by saying I was having the exact same issue - my PC doesn't have a good CPU I don't think - and tried exporting as a much smaller MP4 file with the same issue as a H.264. Nothing seemed to work until I changed the rendering settings.

File > Project Settings > Renderer > Change to Software Only.

This did the trick and allowed me to export my quite graphics-intensive project!

M

Michał NaplochaCorrect answer

Participant

i've updated my graphic card drivers (Studio Driver for NVIDIA, not the Game Ready one) and it seems like the problem has been solved

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