Premiere Pro CC Update Buggy- Delaying My Projects On A Massive Scale

Hey there Erin

Have you managed to resolve the issues that have plagued you?

Please ket me know, I have moved over all my Macs to High Sierra after testing exhaustively to check stability.

Huge difference on High Sierra especially with the APFS file structure being super fast with Fusion Drives, So I have found a great performance area i.e High Sierra with both CC2018 and CC2019

Let mew know how your side is looking

Mo

Hi Erinwhitsonvideo,

First of all, have you solved this issue yet?

I understand the frustration and I know what you're going through. I hope we can help you work through your problems. A good first start is to let us know more info about your system and media. This FAQ might be helpful in determining the most helpful info. FAQ: What information should I provide when asking a question on this forum?

The other thing that seems to be a recurring theme from you and others on this thread is that you are updating projects across major new versions of Premiere Pro. An editor's rule of thumb is to avoid doing this. In other words, finish your project in the version it was created in. Seems odd, as with most other applications you don't have to worry about this. Updating a project "rewires" that project and might break some aspects of the application. Start only brand new projects on new versions and you will be much better off.

It's best to install the previous version of the application if you have removed it, and then finish up those CC 2018 projects there.

One other thing that can occur on Mac is when you update to new versions of macOS. Every major update of macOS should be followed up with performing the following actions on the permissions of all your Adobe folders. Please go through these steps, as they can never hurt. Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)

Hope that bit of info helps you.

Thanks,
Kevin

i think i experience the sound issue a lot too. it happens whenever i have spent too much time in other applications. the waveforms and even the meters will move on playback but there is no sound being output from the speakers. only workaround i have found for this is a reboot.

Hi Erin

As I mentioned in a previous post, most end users read the press release when a new versions is about to be launched, get really excited and can't wait to upgrade. As we Beta testers know, the bugs are plentiful during the development life cycle and a few bugs do get carried over to final product especially when 3rd party companies like Nvidia, Microsoft, Apple etc are also busy releasing new versions of their OS's and software. So its a continuous evolution that is sometimes plagued by gremlins. Like Windows Vista was and always will be remembered for being "The Useless Baby" and High Sierra being know as "The Homeless Child"  I see CC2019 going down in history as "The Gremlin". It will eventually mature and stabilize but for now my advice would be to remain on 2018 until you start hearing news of stability finally settling in. There are lots of cool new features in CC2019 but, in my opinion, not even to warrant the time wasted with buggy and non functional issues being encountered.

Adobe is working to resolve these but until then, if you are on a mission critical project please stay on 2018

Mo

I keep several versions installed. When a new build series comes out, I add it rather than replace the previous version, and test before doing real projects.

For updates to a version,  I'll still install and test use on *copies* of a current project in that version. If all goes well, then I'll use it for work.

Even then, on copies of the project file so there's always a way back to production by reverting to the earlier build if needed.

Neil

Hey there, Erin

I'm so sorry to hear that the most recent updates are affecting you like this. Obviously each update is intended to better the program for every user, but I can see that's not happening here.

Our engineers check this page regularly to see which issues are top priority for our users. Please document your experience here and the appropriate team will have access to it.

Premiere Pro: Hot (3282 ideas) – Adobe video & audio apps

In the meantime, is there anything specific I can help you troubleshoot?

-Caroline