Premiere Pro Closing/Crashing when playing playback

Forum|Forum|1 year ago
May 17, 2024
1 reply
1331 views

Hi I am currently running Premiere Pro 24.3 and have run into an issue where I can load premiere, change settings import ect. But when it comes to playing what is on the timeline Premiere just closes, no crash screen or anything just closes, I have uninstalled, tried other versions, restarted pc, reset preference and workspaces and I have no idea what to do..

Specs:
GPU: 4080
Ram: 64gb
CPU: i9 13900KF

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T

T - Sal

Community Expert

Hello,

Please ensure that your graphics card drivers are up to date, as outdated drivers can cause crashes. Use the CleanupTool.exe from the link below to completely remove your GPU drivers. Then, install the latest studio-ready drivers. During the driver setup, make sure to check the "Clean Installation" option.

Cleanup Tool Download

T-Sal