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dannym47239646
Participant
June 2, 2020
Question

Premiere Pro constantly crashes during rendering & exporting

  • June 2, 2020
  • 2 replies
  • 478 views

I am editing on an iMac: (27-inch, Late 2013)

Processor: 3.5 GHz Quad-Core Intel Core i7

Memory: 8 GB 1600 MHz DDR3

Graphics: NVIDIA GeForce GTX 780M 4 GB

 

I am trying to export ~2 hour long 1080p videos (they're 2 hour long lectures with very minimal edits, just the video in between an intro and outro). Every time I try to export, it exports about 75% of the video fine and then crashes my whole computer. I thought maybe something in the project got corrupted, so I created a new project from scratch and then exported. This solves the issue about 50% of the time. But the computer still crashes 50% of the time even with a new project. I can't imagine that the odds of multiple projects becoming corrupted in succession are so high.

 

I've also tried to first render the video separately before exporting, and for one of my videos, that solved the issue. It rendered through just fine, and then allowed me to export properly without crashing. But for my other video, the computer still crashes about 75% of the way into the render. 


In Premiere's Memory settings, I've assigned 7GB of RAM out of 8GB to premiere. When I am rendering or exporting, the computer is not running any other applications except for maybe 1 or 2 web browser tabs in Google Chrome.

 

When I export shorter videos, ~5 minutes in length, this issue does not seem to happen.

 

Is this a RAM issue? I'm not sure why this continues to happen or what to do. Please let me know if any additional settings are needed to look into this issue, and thank you in advanced for any help you can provide.

This topic has been closed for replies.

2 replies

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dlinca
Participant
June 24, 2020

Were you able to resolve this problem? I have the same problem with similar computer specs. I have 32GB Ram - otherwise all identical. I am concerned that the issue is the NVIDIA GeForce GTX 780M is not being updated and is now obsolete. I have contacted Adobe, Apple - everything has been updated and now I cannot even import the video portion of a file into Premier Pro. If you've found a solution I'd love to hear it. 

R Neil Haugen
R Neil Haugen
Legend
June 2, 2020

That is the absolute bare minimum RAM for Premiere to even open. I would close all other apps when running Premiere on that rig. And you should also have a large area on a separate drive used only by Premiere for cache files also ... would be another suggestion.

 

Plus note that Premiere will need 4-5 times the final expected file-size space on the drive you are exporting to. So ... if the file is going to be say 1.2 GB, you'd need realistically 6GB free as a minimum on that drive.

 

Finally, doing a render/replace operation for the project in say a third at a time then doing the export after would help. IF ... you set your previews to the final codec and it is an intraframe like ProRes, DNxHD/R, or Cineform. No H.264. Then Premiere can export very quickly essentially stitching the files together.

 

Neil

Everyone's mileage always varies ...
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