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Haylewilson14
Participant
June 23, 2023
Question

Premiere Pro constantly Crashing- moving so slow I can't do anything

  • June 23, 2023
  • 2 replies
  • 2181 views

Someone please help me.

I cannot do any simple task without premiere freezing.

 

I have 500+gb of storage space available on my desktop, I have 64gbs of ram on my desktop, I am not sourcing my footage from an external harddrive- every other application on my computer is working with no problems. This is happening for projects shot in 4k AND 1080p

 

I have done all of the following:

  • cleared premiere media cache
  • manually deleted cache on my computer
  • send render previews to 1/4 resolution
  • created proxy files for all clips
  • updated my computers OS
  • set ram reserved for other applications to 8gb 
  • reset scratch disks
  • unistalled and reinstalled premiere

 

This is a new problem that I have had only the past week or so. I regularly edit 4k footage projects with no problems at all. What am I doing wrong??? I have read all of the other posts in here and have tried what others suggested to no avail. 

 

I have been force quitting premiere every 20 mins or so because I literally cannot hardly do anything without it crashing. I am about to pull all of my hair out lol. 

This topic has been closed for replies.

2 replies

Inspiring
July 5, 2023

Only thing I can think of is when I'm not running on SSD my premiere grinds to a halt. I know youre not running from external HD but if your footage is on HDD and not SDD it will be absoloutley unbrearable.

MyerPj
Community Expert
Community Expert
June 23, 2023

Are you using Premiere Pro version 1 or 2?

It sounds like a PC... on Windows 3.1?

 

what's your hardware like, CPU, GPU

What kind of storage. Spinning drives? M.2, basic SSD

What's the footage like, h.264, phone footage? Drone, Camera...

There's some other questions too... 

Haylewilson14
Participant
June 23, 2023

i am on an imac, newest version of PP, footage is from various cameras, canon, sony, drone, etc.

SSD storage

MyerPj
Community Expert
Community Expert
June 23, 2023

If it's all h.264 /5, you'll be running into a dead-end. The footage will eventually overwhelm even recent hardware. 

 

You can use the free MediaInfo program to get info on your clips. Get the program from the link below and using the 'Tree' view post a screenshot of your clip info: https://mediaarea.net/en/MediaInfo/Download

 

You didn't say 'phones' so, perhaps your footage is all constant frame rate, but variable frame rate footage is really hard on computers also.

 

There's the proxy workflow, or you can transcode your footage to ProRes, LT or even Proxy and have a very cool editing experience.