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williamr95336582
Participant
February 27, 2017
Question

Premiere Pro crash: An input contract violation has occurred

  • February 27, 2017
  • 4 replies
  • 12481 views

Hi everyone! I am trying to finish my thesis but I keep encountering an error that shuts down my project while editing, moving or deleting elements from my timeline. Any help would be greatly appreciated! Thus far, I have tried cleaning the cache and restarting.

(Mac/ Adobe Premiere Pro CC 2015.3)

"Adobe Has Encountered an Error

GoodBuddy/releases/2016.03/shared/adobe/MediaCore/Backend/Src/Sequence/Action/TrackInfoChangedAction.cpp-88"

in addition, I get a dialogue box that says "An input contract violation has occurred"

Does anyone have some advice to save my project??

This topic has been closed for replies.

4 replies

S
Saxy2826395144hl
Participant
July 5, 2023

1. Please close app, go to 'Run' ( Windows Key + R) , then type %appdata% , in Folders, go to Adobe > Common > Delete the folders named Media cache & Media cache files

2. Open Premiere Pro restoring default settings and plug-in cache. To do this, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting. Release the Shift-Alt keys or Shift-Op

    Mitch Drummond
    Mitch Drummond
    Known Participant
    July 27, 2018

    I have found that this can be caused by a damaged project file. To fix this created a new project then using the media browser import the old project into the new project. This fixed the issue I was having

      A
      AnthonyEpes
      Participant
      October 21, 2018

      Tanks man.  this worked for me.  You saved me!!!!

      ethanframe
      ethanframe
      Participant
      March 1, 2017

      Dude, this same thing is happening to me.  I just purchased Adobe Premiere Pro CC 2017 less than a week ago, finished my first video on Sunday and everything went smoothly.  Now attempting to start on my second and I am getting the same exact error.  I drag my first clip to the timeline and all is well, then whenever I attempt to bring a second clip and join the two, the program craps out and reports the "Input contract violation."  This is always on a brand new project. I can't even get started.  I've tried in both the "Assembly" and "Editing" views as well.

      Mine reads: "Premiere Pro has encountered an error. [/Tanqueray/releases/2016.10/shared/adobe/MediaCore/Backend/Src/Component/ComponentFactory.cpp-109]

      (I'm running a MacBook Pro, Mid 2014 with macOS Sierra 10.12.3)

      @Adobe any help would be mightily appreciated.

        V
        vjinxile
        Participating Frequently
        March 3, 2017

        I have the same problem, pls help this is really serious, i have tried all the steps clean media cache etc what do i say to my clients..and if i loose those projects &jobs how do i pay rent, ADOBE SUPPORT pls help

        R Neil Haugen
        R Neil Haugen
        Legend
        March 3, 2017

        These are user-to-user forums, not official "support" tools. Some of the Product Support staff do spend some time here, but the majority of "us helpers" are simply other users willing to help from our experience.

        So, I can't tell from your comments if this is on specific projects, or if you've tried a new project and it happens there also.

        Next, what sort of media are you using, and how is it stored? Internal drives, external, and if external, what's the connection ... USB, Thunderbolt, what?

        Also, what sort of effects are you using, and has the media been through any third-party apps or plugins?

        Those would give us an idea where to start.

        Neil

        Everyone's mileage always varies ...
        W
        williamr95336582Author
        Participant
        February 27, 2017

        So I copied the section of my timeline (about 25 minutes in length) that was crashing when I worked with it and pasted it into another part of the timeline. Whenever  I worked within the faulty timeline- things would crash without any rhyme or reason - other than that it would seem to happen when I moved or deleted more than a minute of information on the timeline.

        After copying the faulty timeline I deleted the original potion slowly - a few seconds of information at a time - saving often - until only the copy of my work remained. It seems that I am now able to work - but I am still concerned as I don't know what caused this problem, and I don't really know how to fix it.

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