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HerrColin
Participant
February 13, 2024
Question

Premiere Pro crashes after Auto Reframe

  • February 13, 2024
  • 1 reply
  • 234 views

I bought a GoPro Hero 12 to shoot vlogs with the abilty of using the 8:7 AR so I can reframe multiple versions. 
I edited the vlog in an 8:7 project, copied everything and pasted it into a 9:16 sequence. After auto-reframing the sequence, it seemed to work but with the last file Premiere Pro freezes completely. The only effects on the file is Lumetri and Auto-Reframe. I tried to restart premiere, restarted my Mac but now the whole project is unusable. Even the source-sequence crashes at that specific shot. The audio keeps on playing, but nothing else is working until I restart Premiere. It keeps on crashing at the same point of the sequence.

 

I'm using a M2 MAX Mac Studio with 32GB of Ram. 

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    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    February 29, 2024

    Hi HerrColin!

    Sorry about the crash. Do you see any error codes or messages when it crashes? Can you try deleting cache files and resetting preferences? 

    Could you try copying your project and paste it into a new one?

     

     

    Let us know how it goes.

    KR

     

     

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