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Inspiring
Dec 14, 2024 12:17 PM UTC
Answered

Premiere Pro Crashes to Desktop On Folder Creation

I'm using Premiere Pro 2023 23.6.4 and on export screen, PP immediately crashes to desktop if I click on location and create a folder at the destination folder. 

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Targa VFXCorrect answer
Inspiring
Dec 15, 2024 8:00 AM UTC

Reserting didn't work. I'm a professional editor. We cannot update in the middle of a project. I create the folders prior to exporting now. I posted this to inform Adobe about the bug.

3 replies

Ann Bens
Community Expert
Community Expert
Dec 15, 2024 12:12 PM UTC

Dont think Adobe will do anything about this bug. 2023 is no longer supported.

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Targa VFXAuthorCorrect answer
Inspiring
Dec 15, 2024 8:00 AM UTC

Reserting didn't work. I'm a professional editor. We cannot update in the middle of a project. I create the folders prior to exporting now. I posted this to inform Adobe about the bug.

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Ann Bens
Community Expert
Community Expert
Dec 14, 2024 1:53 PM UTC

Reset preferences - Premiere Help

or upgrade to 2025.

 

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