Premiere pro crashes upon opening the app

Forum|Forum|3 years ago
September 5, 2023
3 replies
148 views

I need help. I just downloaded premiere pro, but whenever I try to open it, the splash screen appears, but as soon as it dissappears, premiere pro doesn't open. What do I do?!?!

Performance or Stability

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Peru Bob

Community Expert

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

MyerPj

Community Expert

Yes, some info on your hardware also. Mac/PC, etc...

Ishan Y

Inspiring

Hey Eli,

This shouldn't be happening. I have moved this thread to the Discussions section for troubleshooting purposes. Could you let us know which version of Premiere Pro you're currently using? Please also let us know if you have any previously installed plugins. We're here to help!

Thanks,

Ishan

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