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ryansgroup
ryansgroup
Known Participant
March 20, 2019
Question

Premiere Pro Crashing when Exporting from Timeline

  • March 20, 2019
  • 1 reply
  • 2722 views

When trying to export from the timeline (using both the shortcut command E and the drop down) Premiere Pro just locks up.  I have downloaded the latest version of CC for Premiere Pro 13.0.3).  Is there a work around or fix?

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1 reply

Averdahl
Community Expert
AverdahlCommunity Expert
Community Expert
March 20, 2019

Does it happen if you create a new project as well?

If yes or no, start with and try again: FAQ: How to reset (trash) preferences in Premiere Pro?

ryansgroup
ryansgroupAuthor
Known Participant
March 20, 2019

This did not fix the problem.  Relaunched PP and held down shift+command and reset cache.  The opened the project, tried to export and Premiere simply locks up.

Averdahl
Community Expert
AverdahlCommunity Expert
Community Expert
March 20, 2019

Has it ever worked?

Did you try to create a brand new project and export?

  • If yes, try to uninstall Premiere Pro using the Creative Cloud Cleaner Tool and reinstall Premiere Pro.
  • If no, please provide more details about the computer and all harddrives. (Hardware, OS version)
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