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verdictsofvasu
Participant
December 6, 2023
Question

Premiere pro crashing whenever I open and play a project in mac os

  • December 6, 2023
  • 1 reply
  • 141 views

Premiere pro is crashing whenever I open my project and then play it , I have tried importing the project into new project and even reinstalling the app, my app is upto date but nothing seems to be working. Please help

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    1 reply

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    December 6, 2023

    Did you use the Cleaner Tool before reinstalling?

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

    What operating system?

    What version and build of Premiere Pro?

     

    What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

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