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Brea Bill
Participating Frequently
September 21, 2010
Question

Premiere Pro CS5 Quicktime Import Problem

  • September 21, 2010
  • 8 replies
  • 27041 views

Hi Everyone,

I am having a problem importing Quicktime .MOV files into Premiere Pro CS5.  When I import .mov files (I've tried several; some I've created myself from AE5, others are purchased from third party libraries) the file shows up in the PPro CS5 project bin, but can't be previewed by dragging into the Source Monitor (system spins for 1-2 minutes, then PPro Source Monitor just shows a gray backround, no video present).  If I drag the file to the timeline, the system will again spin for 1-2 minutes and then the Program Monitor will just display a black video frame.  If I try to play the timeline, the audio will play (if present), but the Program Monitor will show black with occasional "flashes" of a frame from the .mov file.  If I try to render the timeline nothing really happens except the estimate time to finish increases with no end in sight (3 minute clip was showing 20+ hours remaining before I killed it).

On the same machine, I can view the .mov files just fine using Quicktime 7.6.8, AE 5, and even PPro CS4.

I am running Windows 7 x64, 9GB memory, Core i7 Processor, Multiple HDD's (per Adobe recommendations), and a nVidia GFX740 card.  I've updated PPro CS5, Quicktime, and nVidia drivers all to the latest version this week.

Does this sound familiar to anyone?  Any ideas of how to fix this problem?

/BILLW

      This topic has been closed for replies.

      8 replies

      Tacitus_D
      Tacitus_D
      Participant
      May 17, 2011

      I am having this problem too, ive spent the whole day in this forum and seen many posts regarding this issue

      Im running

      Windows7 64 bit

      i7 processor

      12 gb ram

      2gb radeon hd

      when i try to import action essentials 2 footage, which are PNG in .mov wrappers it displays a msg

      The file has no audio or video streams.

      i have quick time installed i dont have cineform, so could Adobe be so kind as to let me know why CS4 works fine and CS 5.5 does this to me,

      on top After effects too gives me issues, it lags when loading and when i use certain effects crashes my computer.

      it feels to me like you release software before fully testing it and the end user ends up being your guinea pig........

      I could really do with some help, i am extremely frustrated with this issue...

      F
      fibr3optix
      Participating Frequently
      May 17, 2011

      This might help, I know you don't have cineform installed but it might be a simmilar issue.

      http://forums.adobe.com/thread/729183?tstart=0

      E
      eddiem100
      Participating Frequently
      February 22, 2011

      A simple workaround is to simply take whatever .mov file you are having trouble with and import it into Quicktime Pro and then re-output it to whatever final .mov result you need.  Has worked for me 99% of the time.  QT Pro is not expensive and worth it.

      Harm_Millaard
      Harm_Millaard
      Inspiring
      February 22, 2011

      Only for PC users

      You must be from another planet if you would willingly use .MOV wrappers, that completely destroy the 64 bit nature of PR and return you to 32-bit land.

      .MOV is like the plague, it destroys almost everything and the chances of survival are very slim.

      E
      eddiem100
      Participating Frequently
      February 23, 2011

      Although you speak sooth, it is I believe rather impulsive to think that the simple answer was meant to be an evangelistic approach for using .mov in final production.

      I only edit final productions in native formats or professional intermediates. 

      But, how about doing rough storyboard edits where you are burning the many endless midnight hours (hmm, like now maybe, and I just ran out of coffee and smokes?!) fleshing out a story or script, or knocking out an animatic or honing in on the details out of a cinematic script - and while that creative candle burns, you are rapidly pulling together whatever material in whatever format you can find to rough together your ideas before you lose that thought - often over the weekend for a presentation to investors or some such on a Monday.  Sometimes, my friend, all you have is what you get. And when I am creatively doing a pitch or preparing for an on-set walkthrough or a meeting with pre-production, and all I have are  .mov's from whereever thay came or a crappy home office scan or a repro of an old 16mm film of a POW camp that someone copied onto VHS by projecting it off a painted concrete block wall and then shot that with an old VHS camera, and whatever 20 generations later you are handed a .mov of that to put together a final script concept while the originals get dug up.....My Friend, you have to be able to rapidly put your thougths and concepts together without limitations to your equipment and you don't have time to mess around with codecs you don't have when you are in a pinch.  And some of us aren't mathematical codec wizards either -- we just need to see something and see it now.

      After all, this is Planet Earth we are living on isn't it?  And rare is the idyllic, calm, cool, breezy day absent from the pounding heartbeat of production!

      And in those desperate moments, there have been a few times I will confess I needed to pop a .mov file (from wherever its birth may have been I will never know) into premiere and it wouldn't go.  And in a rush like that with no sleep, I don't care.  I ran it though QT Pro. I guess that makes me a sinner from Arcturus.

      From a professional point of view, there are many ways to use premiere.  Like I said, often preparing for a final edit in a production house with an editing team on an Avid or whatever system.   And on the creative side, I use it often to develop my scripts or my projects before I walk on set to direct or produce or have a meeting with the pre-production crew.  And there are many others including of course, the beloved, finished, polished edits that go straight to broadcast -- which premiere does a great job.

      For a final production, .mov, nope. (Although I have had animation houses swear by the .mov animation.)

      Feel a little better now? 

      Cheers!

      L
      Lou Digi
      Participant
      February 21, 2011

      Did anyone find the solution yet? The Adobe update did not work.

      R
      rotundus
      Participant
      October 11, 2010

      Im also noticing this issue!!!!!!!!!

      My premiere has been running smoothly during the summer without any issues or hickups.

      However, right after ive upldated to v5.0.2... permier began to cause problems. Ive tried to narrow it down and noticed its with quicktime files.

      My premier becomes "non respondsive" when i try to edit with these quicktime files or open any other exsiting projects that contain them in the timeline. Ive noticed a variety of aniamtion, photojpeg, mjjpeg, proress 422 etc... causes  issues in premiere. Other formatts/codecs seem to work fine along with avi's and even RD3 files.

      As soon as the timeline bar reaches a quicktime file the system begins to lag, displays nothing in the project window and at times becomes non "responsive" and crashes.

      Is there away to go back to 5.0.1? Is anyone else noticing these issue? Is it a codec problem or somthing with the new update that could be causing this issue?

      sidenote - my systems specs:

      Q9950s overclock to 3.8

      10k-rpm : system drive

      raid 0 : media drives

      8gig of ram

      window 7/ 64bit

      GTX470

      Everything is up dated with the latest drivers for software and hardware. Which i dont think is the problem.

      F
      fibr3optix
      Participating Frequently
      October 12, 2010

      Yes there is a solution. You can find it here.

      http://forums.adobe.com/thread/729183?tstart=0

      Todd_Kopriva
      Todd_Kopriva
      Inspiring
      December 7, 2010

      The Premiere Pro CS5 (5.0.3) update fixes some issues regarding import of QuickTime movies using ProRes and  Animation codecs when the Cineform MOV importer is installed. Let us  know how things  work after you've installed the update.

      B
      Brea BillAuthor
      Participating Frequently
      September 27, 2010

      BTW, my interim solution was to export my title sequence in Cineform HD format, and then import the 2 files (one for RGB, one for Alpha) into Premiere Pro CS5.  That did the trick, and the size of the 2 files were also much smaller when compared to the .MOV Animation preset.

      /BILLW

      B
      Brea BillAuthor
      Participating Frequently
      September 27, 2010

      I had a bit of "down time" and tried an experiment.  I have a backup drive C: which I made in July, and swapped that into my machine.  Low and behold, PPro CS5 was able to import and play .MOV files at that point in time (5.0.1)!   So, it's either the update to 5.0.2, or some new codec conflict that is causing the problem.

      I've also upgraded my video card in that timeframe to a MPE supported GFX740 (from a Geforce 9500).  For the purposes of this experiment I also went back to my older video card, since that matched the drivers installed in my July backup.

      /BILLW

      B
      Brea BillAuthor
      Participating Frequently
      September 22, 2010

      Anyone else experiencing this?

      /BILLW

      F
      fibr3optix
      Participating Frequently
      September 27, 2010

      Yes I am.

      Same thing. Export Quicktime/Animation from AEcs5. Try to open in PProCs5 and I cant do anything. I tried updating QT but still have the same problem. I recently updated my Cineform NeoScene software. Are you running that as well? I was thinking mabey that interfers somehow, I have no idea.

      Weird thing is everything was working fine a couple of weeks ago.

      A
      Anonymous
      September 27, 2010

      Just a thought.

      Since you said it was fine a couple of weeks ago...

      Could this have happened since the very recent Adobe updates of Premiere and Aftereffects -- etc?

      Rowby

      the_wine_snob
      the_wine_snob
      Inspiring
      September 21, 2010

      MOV, like AVI, WMV, etc. is but a wrapper, and can contain all sorts of stuff. This ARTICLE will give you some background. With MOV files, I find that QT Pro (US$29 upgrade/unlock) does a good job at telling you what is inside the wrapper (Ctrl+J).

      Let us know what is inside those MOV files, and someone will have suggestions for you.

      Good luck,

      Hunt

      B
      Brea BillAuthor
      Participating Frequently
      September 21, 2010

      A variety; Animation, MJPEG, PNG.

      All play fine in Quicktime, AE5, PPro CS4 but not PPro CS5.

      /BILLW

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