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ganthonystx
Participant
February 20, 2017
Answered

PREMIERE PRO CS6 No playback in program or preview

  • February 20, 2017
  • 2 replies
  • 541 views

I have been editing on CS6 for several years. Last week playback stopped in preview and program.  I have rebooted, emptied out drives, created new projects, opened old projects,checked and rechecked all items in Preferences. I even did a system restore, all to no avail. It's not the video card.  Could it be a driver or a codec?  If so, how do I check?

    This topic has been closed for replies.
    Correct answer ganthonystx

    Good afternoon.

    Yep. Got it fixed. Figured out it was the fire wire connection to the Sony DVCAM HDV that was causing the problem.

    GA

    2 replies

    kulpreet singh
    kulpreet singh
    Inspiring
    March 30, 2017

    Hi ganthonystx,

    Can you please confirm if the issue that you were facing has been resolved or not?

    In case if it hasn't been fixed yet please let us know and I will be glad to assist you.

    Thanks,

    Kulpreet Singh

    G
    ganthonystxAuthorCorrect answer
    Participant
    March 30, 2017

    Good afternoon.

    Yep. Got it fixed. Figured out it was the fire wire connection to the Sony DVCAM HDV that was causing the problem.

    GA

    kulpreet singh
    kulpreet singh
    Inspiring
    March 30, 2017

    Thanks for confirming, GA!

    I am glad that everything is up and running again. Cheers

    -Kulpreet Singh

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    February 21, 2017

    More information needed for someone to help... please click below and provide the requested information

    -Troubleshooting https://forums.adobe.com/thread/2261475

    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

    -WITH Exactly which version of Premiere Pro

    -WITH the brand/model graphics adapter (ATI or nVidia or ???) and exact driver version

    -Do not count on Windows to be fully up to date when it comes to device drivers

    -Go to the vendor site to be sure you have an updated driver for your graphic adapter

    •nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

    •ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

    -WITH have you recently updated to the very latest Mac or Windows operating systems?

    --Both Windows 10 and Mac El Capitan have been known to cause problems... what is YOUR operating system?

    -WITH exactly what are the codec details of what you are editing?

    -WITH what effects are you using with the video?

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