Premiere Pro CS6 not working with the lastest Nvidia graphics drivers
I recently updated my graphics card drivers on Windows 10.
I have a Quadro M4000 card.
After doing the latest update, I found that Premiere Pro would no longer load.
It puts up the progress splash screen, which then just closes after loading some of its files.
There are two relevant Windows error log messages.
Faulting application name: Adobe Premiere Pro.exe, version: 6.0.5.0, time stamp: 0x5211d7f5
Faulting module name: nvoglv64.dll, version: 32.0.15.7216, time stamp: 0x6795db05
Exception code: 0xc000001d
Fault offset: 0x00000000009ea263
Faulting process ID: 0x109c
Faulting application start time: 0x01dc15ff02dce133
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CS6\Adobe Premiere Pro.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_1731adb5cd1cbdb1\nvoglv64.dll
Report ID: 5d41acfe-b3ce-4359-a387-0ec572f9d3ad
Faulting package full name:
Faulting package-relative application ID: and then
Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Adobe Premiere Pro CS6 because of this error.
Program: Adobe Premiere Pro CS6
File:
The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.
Additional Data
Error value: 00000000As can be seen, the second message seems to be saying that Premiere Pro cannot access a file, although rather unhelpfully the message doesn't specify which file!
After a long tedious process of trial and error, I have determined that of the driver versions available for the M4000 on Nvidia's website, the last one which works is version 533.62.
The next version offered, 572.16, does not work, and nor do any of the subsequent versions.
Anyone any idea why this would be happening? I do update the graphics driver regularly, and this has never happened before.
Thanks, Dave.
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