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Participant
February 8, 2017
Question

Premiere Pro CS7 crashing when saving

  • February 8, 2017
  • 2 replies
  • 469 views

Hi Guys,

I have an issue with Adobe Premiere pro.

When im trying to save, on the third-fourth time, the premiere just crashes.

it happens with every project.

I'm clicking on output name, a new window pops:

and in this window it sometimes crashes premiere(around the third time), i don't even have enough time to click save...

I'm using windows 10, I updated windows to latest version and also updated Premiere and the Encoder.

anyone can assist?

Thanks!

This topic has been closed for replies.

2 replies

Vidya Sagar
Adobe Employee
Adobe Employee
March 28, 2017

Hi lidors,

Have you tried any of the steps recommended by Jim Simon like resetting Premiere Pro preferences? What is the location of the Premiere Pro project file?

Please let us know the status of the issue.

Thanks,

Vidya

Legend
February 9, 2017

I've not seen this one reported before.  All I can suggest is some general troubleshooting.

Premiere Pro Troubleshooting Guide