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Participant
January 29, 2023
Question

premiere pro export problem

  • January 29, 2023
  • 3 replies
  • 329 views

hello I am experienced as an enes premiere user, today I opened a new projr and edited a project close to 2gb and when it was finished, I clicked export and said export but it shows the file as 1 kb and it does not open, what should I do? version: Adobe Premiere Pro 2023 23.1

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3 replies

ApeironXDAuthor
Participant
February 6, 2023

The easiest method I found at the moment is to exoprt with quicktime instead of exporting with mp4 or with another type.

Peru Bob
Community Expert
Community Expert
January 29, 2023

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

Peru Bob
Community Expert
Community Expert
January 29, 2023

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027?page=1