Premiere PRO Export with Media Encode

Forum|Forum|2 years ago
August 6, 2023
3 replies
528 views

Hi everyone,

as I haven't found a working solution I kindly ask for any help.

So what is the probem?

I use Adobe Premiere Pro (23.5.0 Build56) and the Media Encoder (23.5 Build 51).

When I try to export a sequenz to AME nothing happend.

I re-installed both and did some reboots but no success.
When I use After Effects with AME everything works fine.

Does anybody got an idea to solve that issue?

Thanks.

This topic has been closed for replies.

M

Michael Grenadier

Legend

try reverting to an earlier version of Premiere 23 or updating to 23.6 and see if that helps... You can do this in the creative cloud app. See the screengrab to see where you can install "other versions. " You might also try this before reinstalling premiere

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

S

satisfied_Solace157F

Participating Frequently

I'm on 23.6.

I used the cleaner tool on Premiere Pro and Media Encoder, reinstalled -- and no dice.

Reverted both PP and ME to 23.5 -- and no dice.

ME just won't trigger. I have to open it manually and choose Add Source in order to render.

It's not the end of the world because at least I can use ME, but I wish it was as easy as it used to be. Maybe 23.7.

M

Michael Grenadier

Legend

Thanks for your thorough answer... doesn't happen that often here... maybe try creating a new windows user account with administrative priveliges... sometimes can clear stuff up. And can you send "replace with After Effects comp" in Premiere? If not, probably indicating something wrong with the dll's...

S

satisfied_Solace157F

Participating Frequently

This is happening with me, too. I used to be able to enter my output settings and click "Send to Media Encoder," and AME would launch, with my project queued and the settings I had entered. Now I have to separately open Media Encoder and Add Source, specify all settings, and then render. I've uninstalled and reinstalled everything, moved Plug-ins to the Desktop, rebooted... can't think of anything else to do.

Versions of ME and PP are 2023 on Windows 11.