Premiere pro extensions menu not appears

Forum|Forum|3 years ago
October 13, 2022
2 replies
6770 views

Hi There,

I have just purchased premiere pro. After I installed premiere pro 22.6.2, once I open that there is no extensions menu. I tried to install some extensions from adobe Exchange but after the installation was successful I open premiere pro again and it's the same!

Did I do something wrong? Where are the extensions MENU??

Please see the attached video.

Premiere Pro Version: 12.6.2 (build 2)

MacBook Pro (13-inch, 2017)

2022-10-13_17-36-59.zip

This topic has been closed for replies.

M

Michael Grenadier

Legend

I see a warning after you do each of the installs saying there may be additional steps necessary. Did you follow that up?

L

LetsMotionAuthor

Participating Frequently

Yes, Those are just simple information about the plugins. I even tried to downgrade premiere pro to a lower version (2021) and still, the problem persists.

M

Michael Grenadier

Legend

wondering if this is a permissions issue. check on the windows end and see if you can figure out what the file extension for these files are and where they're located on the drive... And see if you can find an analagous folder on the mac... and check permissions... Apple has made the issue of read/write permissions more complicated in the latest os's (not really complaining, well maybe a bit, but they are trying to make our computers more secure)...

If you need any help with the permissions dance, post back... I'm no expert but I can probably point you in the right direction.

You might also reach out to the authors of the extensions... hopefully they can help with what seems to me like a genuine support issue..