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Semtexz
Participant
March 2, 2023
Answered

Premiere Pro freezes when trying to export

  • March 2, 2023
  • 1 reply
  • 386 views

Whenever I'm trying to export a video, no matter what resolution I choose, the export will stop at a random percentage and freeze the entire app. I have already reinstalled the app, cleared the cache and unchecked the boxes "hardware accelerated decoding", but without any luck. Any other ideas on how to fix this problem?

 

  • Samsung Galaxy Book 2
  • Windows 11 Home
  • 1.70 GHz Intel Core i7

This topic has been closed for replies.
Correct answer Semtexz

I fixed it by choosing Project Settings > General > Renderer > Mercury Playback Engine (Software Only).

1 reply

Semtexz
SemtexzAuthorCorrect answer
Participant
March 2, 2023

I fixed it by choosing Project Settings > General > Renderer > Mercury Playback Engine (Software Only).