Skip to main content
Participant
November 7, 2019
Question

Premiere Pro Hard Crash to Black Screen

  • November 7, 2019
  • 1 reply
  • 170 views

I went to open up a project in PP today and after about 2 minutes my monitor went black and my whole system locked up, requiring a full shutdown and reboot. Before resetting, the DRAM diagnostic LED on my motherboard was lit, leading me to believe it was a memory issue. Not quite sure what it could be since it was a small project, I'm running 32 gigs of RAM, and I hadn't actually done any editing on the clips.  Any insight is much appreciated.

This topic has been closed for replies.

1 reply

Legend
November 8, 2019

so now that you've rebooted have you tried launching Premiere and loading the project?