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Thomas1999
Participant
December 28, 2022
Answered

Premiere Pro high ram usage and crash

  • December 28, 2022
  • 5 replies
  • 6408 views
  • Issue - The RAM usage of Premiere Pro increases very quickly as I use the software. Software becomes very slow until it reaches the ram limit and my driver crashes.
  • Adobe Premiere Pro version number: Version 23.1.0 (Build 86)
  • Operating system - Windows 10 21H2
  • System Info: CPU, GPU, RAM, HD:

    • i7-11700K

    • NVidia 3080 - Studio Driver 527.56

    • 32GB

    • Internal NVME drive

  • Video format: Doesn't require video to replicate, just editing audio track in Premiere creates the issue. Audio recorded in OBS into MP4 format.
  • Workflow details: Audio is recorded in OBS and then put into an external program called Timebolt. Timebolt creates an XML file which when imported into Premiere create a sequence with the silence taken out. I take the clips out of the sequence and put them into a new sequence with the desired settings.
  • Steps to reproduce - Open up Premiere Pro, open up any project, scrub around the timeline
  • Expected result - Software should function as normal
  • Actual result -  Software becomes slow and choppy, ram usage at around 26GB after a minute or so. Continuing to use causes graphics driver to crash. Premiere continues to use high amounts of ram after closing the project.

 

I've cleared preferences, reinstalled Premeire and my graphics driver. Premiere doesn't crash so I can't generate a crash log, all I get is a warning that system resources use is high so I should save Premiere.

This is happening on every single project I use but only started happing recently (in the last month maybe).

I've obviously suspected it could be to do with the external program I use to remove silences but I don't see how that could be the case and why that would cause Premiere to use all my ram.

If there's a log file or something I could generate, let me know as currently i'm at my wits end with this.

    Correct answer Thomas1999

    I think i've figured it out actually, it's nothing to do with OBS or Timebolt, but rather an effect within Premiere. I recently started assigning to automatic click remover to all of the voice over clips in my timelines and removing that click fixes the issue entirely.

    I guess there must be some sort of memory leak with the automatic click remover?

    5 replies

    Pixell EX
    Pixell EX
    Participating Frequently
    November 28, 2023

    O Adobe Premiere está com um grande bug no consumo de memória RAM, grandes projetos ao abrir consome toda memória até travar o Sistema operacional, já acionei 3 vezes o suporte técnico e nenhum engenheiro resolveu este problema. Está na hora da Adobe se pronunciar e resolver esse problema.

    Thomas1999, Obrigado pela dica de aumentar a memória de paginação não tinha pensado nessa possibilidade de mitigar o problema. 

    Pixell EX
    Pixell EX
    Participating Frequently
    November 28, 2023

    desculpe citei a pessoa errada, Obrigado RICHARD28897854j94n

    R
    RICHARD28897854j94n
    Participant
    November 28, 2023

    Olá amigo, estava com o mesmo problema. Projetos grandes depois que fechava e abria no dia seguinte ele travava o computador porque estourava o uso da RAM em 100%. A minha solução foi aumentar a memória virtual e isso resolveu. Vá em configurações, Sistema, Sobre, Configurações avançadas, Avançado, em desempenho vá em configurações, Avançado e na Memória virtual clique em alterar. Na janela desmarque "Gerenciar automaticamente.." e clique em "Tamanho personalizado" no meu caso coloquei em Tamanho inicial 12000 MB e em Tamanho máximo 70000 MB. Clique em definir. Ele vai pedir para reiniciar o Windows.

      mattk50879414
      mattk50879414
      Participating Frequently
      July 13, 2023

      It's become unusable for me. I get 10-15 min into working on a 3-6 min video and Premere Pro (23.5.0) eats up all my RAM and crashes my machine. I'm using a MacBook Pro 15.1 6-Core Intel Core i7, 16GB, 1TB with MacOS 13.4.1. Nothing I do seems to help, and once the used memory cranks up, it doesn't go back down. I've tried all the hacks: change renderer, close lumetri color, cleared caches, everything I could find on Google. Premere Pro just eats it up until my system crashes. I was totally fine before the last update too.

        G
        getho
        Inspiring
        December 29, 2022

        I came here to post the exact same issue: exceptmim not using click remover.  I am using noise reduction though, so I'll try ditching that to see if it helps.

        R Neil Haugen
        R Neil Haugen
        Legend
        December 28, 2022

        If you create a new project, add some basic video files, add a few effects, does that work? As again, we'd need to rule out that in order to be certain that Premiere was doing this whether or not the OBS created files and the other app were involved.

         

        Neil

        Everyone's mileage always varies ...
        T
        Thomas1999Author
        Participant
        December 29, 2022

        Yes, sorry, I forgot to mention that if I use the original audio file before it's been run through Timebolt it has no issues, I can scrub through the timeline fine. As soon as I go back to any project that I have used Timebolt to generate the sequence for, it has the aformentioned issues.

        T
        Thomas1999AuthorCorrect answer
        Participant
        December 29, 2022

        I think i've figured it out actually, it's nothing to do with OBS or Timebolt, but rather an effect within Premiere. I recently started assigning to automatic click remover to all of the voice over clips in my timelines and removing that click fixes the issue entirely.

        I guess there must be some sort of memory leak with the automatic click remover?

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