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Participant
October 11, 2025
Question

Premiere Pro Installer no responde / Mac OS Sequoia 15.5

  • October 11, 2025
  • 1 reply
  • 129 views

Hola!

 

Me he cambiado el ordenador, también un macbook air con chip Apple M4, mac os Sequoia 15.5.

 

Intento instalar Premiere Pro y me sale este mensaje: "No puedes abrir la aplicación Premiere Pro Installer porque no responde".

 

Alguien sabe cómo lo puedo instalar sin que me de este problema?

 

Gracias

 

Anna

1 reply

Warren Heaton
Community Expert
Community Expert
October 11, 2025

Hi, @anna_2813 

Sorry to hear that you are having trouble.  Installation is usually straightforward.

Which version are you trying to install?  Premiere Pro 25.x or 24.x should work.  Anything older probably will not.  

 

Are you insalling Premiere Pro through Creative Cloud Desktop?

 

 

anna_2813Author
Participant
October 12, 2025

Hi Warren.

 

Thanks for your answer.

 

I go to the website creative cloud and, in my account, I click on Premiere Pro (included in my plan), then "download". When I try to install it I see this message: "No puedes abrir la aplicación Premiere Pro Installer porque no responde".