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jerryg6614471
Participant
December 14, 2018
Question

Premiere Pro keeps chrashing despite 13.0.2

  • December 14, 2018
  • 4 replies
  • 364 views

my premiere pro keeps crashing when working on a project and it wont let me open up my project again. My program will freeze when attempting to open up the project. please help

    This topic has been closed for replies.

    4 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    July 12, 2022

    Locking this legacy post.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    January 19, 2019

    Still suffering with this issue, JerryG? Let us know.

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    R Neil Haugen
    R Neil Haugen
    Legend
    December 14, 2018

    We need the info that Sumeet asked for ...  also, try this ...

    FAQ: How to reset (trash) preferences in Premiere Pro?

    And probably this also ...

    FAQ: How to clean (delete or trash) media cache files?

    As these are perhaps the first two suspects for something like this.

    Neil

    Everyone's mileage always varies ...
      S
      Adobe Employee
      Sumeet_Kumar_Choubey
      Adobe Employee
      December 14, 2018

      Hi jerryg6614471,

      Sorry for the inconvenience caused. We would need more info to troubleshoot the issue properly. Please provide info regarding system specifications like OS, CPU, GPU and RAM. Also, please let us know if you are facing this issue with a specific project or with all the projects.

      Thanks,

      Sumeet

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