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Participant
July 23, 2026
Question

Premiere Pro keeps crashing on Win11 with AMD GPU

  • July 23, 2026
  • 1 reply
  • 4 views

Premiere Pro crashes unexpectedly on Win11 with Amd Graphics Card

Steps to reproduce:
1. Open Premiere Pro
2. Open up a project (only .mp4 videos)
3. Everything goes well in the beginning and after aprox 15m everything crashes

Key details:

  • There is no trigger to it, it just randomly does that although I have a high-end pc.
  • This applies to all projects and I have NEVER used Premiere Pro without having it crash on me, not even once.
  • Video Rendering: Mercury Playback Engine GPU Acceleration (OpenCL)
  • Sometimes it crashes and other times my pc fully crashes.
  • I never keep RAM, CPU, or GPU hungry applications while Premiere Pro is running
  • I usually only have my browser running in conjunction with Premiere Pro. 

Windows Crash Logs (Goes back 1h):

Full - https://www.dropbox.com/scl/fi/zpb0clan1mm81rv4okkk3/adobe-premiere-pro-crash.evtx?rlkey=v2l7yvrhsc98sg31y9k0rjzbp&st=tcx2l9m8&dl=0

Minidump - https://www.dropbox.com/scl/fi/8b6t61k9n4scnsymr5a3s/072426-6640-01.dmp?rlkey=yvdsd6680hmb8rhxs3qg5mj7f&st=3gd74d6q&dl=0

Computer and Premiere Pro details:

Premiere Pro version:
Version 26.3.0 (Build 93)

OS:
Windows 11 Pro N, Version: 25H2

Specs:
Processor: AMD Ryzen 5 7500F 6-Core Processor (3.7GHz)
RAM: 32.0 GB DDR5
Graphics Card: AMD Radeon RX 6800 (16GB)
350GB of storage left, could be turned into 800GB if needed(moving over files to an external hard drive).

    1 reply

    Community Manager
    July 24, 2026

    Hey there, ace,

    Thanks for the report. This issue should be fixed in 26.3. Can you try a clean reinstall of your AMD driver? This link may help you: https://adobe.ly/4gOeDoe. Let me know if you are back up and running after trying this.


    Thanks,
    Kevin