Premiere Pro locking up when trying to ADD TRACKS

Question

Any time I try to ADD TRACKS either by drag and drop or right click "Add Track" to my Premiere Pro project the program freezes up on me. I have tried several fixes, nothing seems to work. I created a new project, I reset my preferences and cache, I updated my nVidia drivers, reboot my system. I'm out of ideas. I am coming up on a deadline and I can't use Pr like this....MY SYSTEMWindows - Win10 Pro x64  19041.685AMD Ryzen 7 1700X Eight-Core 3.40 GHz64GB DDR4 RAMGeForce RTX2080Ti GPU  nVidia v460.89MSI 370 MBUsing Premiere Pro 14.7.0 (b23)How do I fix this!?

Kevin J. Monahan Jr. · Accepted Answer

Sorry Jared,Disconnect any control surfaces and try again. If you don't have any, let us know. Regards,Kevin

Peru Bob · Answer

Try resetting the Workspaces:Reset a workspaceReset the current workspace to return to its original, saved layout of panels.1. Do one of the following:• Click the Workspace menu icon and select Reset to Saved Layout.• Choose Window > Workspace > Reset to Saved Layout.from here:https://helpx.adobe.com/premiere-pro/using/workspaces.htmlIf that doesn't work, try Preferences > Audio Hardware and set Input to None.If that doesn't work, try creating a new project and import the old one into it.

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