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Shane Jimmink
Shane Jimmink
Participant
September 12, 2019
Answered

Premiere Pro Media Browser does not show Google Drive File Stream Files or Folders

  • September 12, 2019
  • 5 replies
  • 6799 views

In Premiere Pro (at least), any folder that has been stored on Google Drive File Stream (offline or online) does not show up in the media browser. This also happens if you copy a folder from the Drive File Stream to a local hdd/ssd. To show the files, the desktop.ini file needs to be remove. I understand one should use local files, but file stream allows for files to be available (even if slow transfer speed). 


It is more of an annoyance to have to delete the desktop.ini in the local file (not part of Drive File Stream's directory) just to see a media file even when copied to a local disk. 

    Correct answer jakesb

    UNtick use media browser  to Locate files,then it will be  visible 

    5 replies

    J
    jakesbCorrect answer
    Participant
    January 23, 2024

    UNtick use media browser  to Locate files,then it will be  visible 

      K
      kain22684384
      Participant
      February 3, 2024

      Wooo hooo! Thank you! 👏👏👏

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      February 5, 2024

      Are you on macOS, @kain22684384? If so, you can unlock drives in Privacy & Security Settings in System Settings under Full Disk Access. See if that might work for you. Many people actually do prefer using Finder instead of Media Browser, so if that works for you; all good.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
      X
      XtinaHowell
      Known Participant
      October 10, 2022

      Which desktop.ini file needs to be removed? Where can I find it?

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      October 10, 2022

      Hi tina,

      Sorry. See if this troubleshooting doc helps: https://answers.microsoft.com/en-us/windows/forum/all/help-remove-unwanted-desktopini-file/6196170d-6463-48ab-a661-bbb594e44cf5

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      July 18, 2022

      Sorry about that, douglaslambert. Have you tried other remote file storage apps like DropBox or Creative Cloud? What happens with those services? Let us know.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
      douglaslambert
      douglaslambert
      Participating Frequently
      July 17, 2022

      I'm trying to do this, but I'm not able to delete the desktop.ini files... Don't know what else to do.

      J
      Jordan5EE3
      Participant
      April 15, 2021

      OMG I have been trying to figure this out for YEARS! Deleting the desktop.ini files did the trick!

       

      Pro Tip: If you dealing with a deep folder tree with lots of desktop.ini files to delete, simply go to the root folder and search for desktop.ini. It will show you all of them and you can then delete them all at once! SOLVED!

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